HVAC Service Technician
Homeserve Usa
Residential HVAC service tech diagnosing, repairing, and maintaining heating/AC systems.
8 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Harrisburg, PA
Field
Company Size
1,605 Employees
Service Specialisms
Home Repair Services
Plumbing Services
HVAC Services
Electrical Services
Appliance Repair Services
Water Restoration Services
Pest Control Services
Sewer Line Services
Sector Specialisms
Residential
Utilities
Water
Natural Gas
Home Emergency Repairs
Home Warranty
Home Repair Plans
Role
What you would be doing
hvac repair
cost management
emergency response
tool transport
inventory management
dispatch coordination
- Repairs heating/air conditioning systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of equipment.
- Manage repair costs while minimizing inefficiencies.
- Responds to emergency situations for the purpose of resolving immediate safety concerns.
- Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.
- Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
- Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
- Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced hot water, and hot air systems.) for the purpose of providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.
- Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
- Achieve all first-time fixes, productivity, customer service and other performance goals in a consistent manner.
- Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards.
What you bring
hvac
english
diagnostics
computer
5+ years
refrigerant cert
- Strong HVAC Experience in Residential Areas.
- Ability to speak, read, and write English in a proficient manner.
- Must be able to work independently and have good customer communication skills.
- Demonstrated knowledge and competency in operation, service and use of a variety of HVAC systems, equipment and related components.
- Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems.
- Must be familiar with and able to utilize electronic equipment, including, but not limited to a computer, for the purposes of queries and accurate data entry.
- At least 5 years field experience in heating and air conditioning or 2 years educational experience with at least 2 years field technical experience.
- Valid Driver’s License.
- Light Electrical (schematics).
- Universal Certification for recovery and installation of refrigerants.
- Minimum requirement is a High School Diploma or General Education Degree (GED).
- Yearly bonus potential
- 401(k) plan with a company match
- Guaranteed yearly pay increases
- Tools and uniforms provided
- Guaranteed 40 hour work weeks
- Career development and advancement opportunities
- Excellent benefits including generous medical, vision, dental and life & disability insurance
- Other bonus opportunities
- Your choice of 2 company provided home warranties (for homeowners).
- Company take home van; gas card and maintenance provided
- Competitive compensation
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Interview process
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Company
Overview
1.2K Providers
Partnerships with Providers
Rapidly grew through partnerships with over 1,200 municipal and utility providers.
$2B Savings
Annual Cost Savings
Achieved over $2 billion in covered repair cost savings for customers across North America.
$100M Upgrades
Annual Energy‑Efficiency Installations
Expanding into HVAC installations and energy‑efficiency upgrades, installing over $100 million in upgrades in a year.
Every 34 Seconds
Repair Installations
Installs a professional repair or upgrade every ~34 seconds through its nationwide contractor network.
- Founded in 2003 as a solution to streamline emergency home repairs by offering vetted professionals via 24/7 hotlines.
- Handles hundreds of thousands of repair jobs annually—from sewers and gas lines to electrical, plumbing, HVAC and EV chargers.
- Backed by its UK‑founded parent and recently acquired by Brookfield, the company blends scale with local service.
- Unique in offering integrated plans—from interior plumbing to exterior lines and EV charger setups under one roof.
- Customers are prioritized in every action.
- Operations are conducted with integrity and honesty.
- A culture of respect, transparency, and collaboration is fostered.
- Change is embraced, and continuous improvement is sought.
- Teamwork, accountability, and results are valued.
- The wellbeing of employees and the communities served is cared for.
2050
Net Zero Goal
Aiming to achieve net zero emissions by 2050.
- Committed to reducing its environmental impact and promoting sustainability across its operations.
- Investing in energy-efficient technologies and solutions for its service offerings.
- Focusing on reducing waste and increasing recycling across its business activities.
- Actively seeking to partner with vendors and stakeholders who share its sustainability goals.
- Creates an inclusive work environment where all employees can thrive.
- Has clear goals to increase gender diversity in leadership positions.
- Provides ongoing training on unconscious bias, leadership, and cultural competency.
- Tracks and reports on diversity metrics to ensure accountability.
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