Description
workorder review
pricing validation
pay notice processing
cost monitoring
coding advice
invoice management
The Commercial Assistant role is based in Brent and is a full‑time permanent position with a salary of up to £31,000 per year. The post supports day‑to‑day administrative functions across operations, ensuring processes run smoothly and in line with company procedures.
Key duties include handling communications, managing purchase orders and invoices, maintaining accurate records and keeping the customer experience central to all interactions. The role works closely with colleagues, clients and service users, providing professional support and contributing to commercial outcomes.
- Ensure accuracy of work order pricing by reviewing and quality‑checking work orders and sub‑contractor data.
- Liaise with sub‑contractors to resolve queries, report pricing discrepancies and support timely invoicing.
- Monitor contract overheads and control costs for vehicles, equipment, tools, stock and petty cash.
- Process pay notices for sub‑contractors accurately and on schedule.
- Provide coding advice to the Planning Team to ensure jobs are raised or varied correctly.
- Support delivery of a commercially competent service that meets performance targets and customer satisfaction standards.
- Maintain a professional appearance and uphold health‑and‑safety standards when interacting with stakeholders.
- Assist with additional commercial tasks as required and attend relevant meetings and training sessions.
Requirements
social housing
admin processes
time management
microsoft office
communication
customer service
Successful candidates will have experience in a commercial environment – preferably social housing – and a proven ability to manage administrative processes accurately and efficiently. Strong time‑management, planning and organisational skills, confidence with Microsoft Office and other computerised systems, and excellent written and verbal communication are essential. A professional customer‑service ethos, the ability to liaise with external stakeholders and a commitment to health‑and‑safety standards are also required.
- Demonstrated experience in a commercial environment, preferably social housing.
- Proven ability to manage administrative processes accurately and meet tight deadlines.
- Strong time‑management, planning and organisational abilities.
- Confident use of Microsoft Office and other computerised systems.
- Excellent written, verbal and interpersonal communication skills.
- Strong customer‑service ethos with a professional approach to interactions.
- Ability to liaise effectively with service users, colleagues and external stakeholders.
Benefits
Employees receive 25 days of annual leave plus bank holidays, access to a company‑wide Mears Fun Day, volunteering leave, Mears Rewards discounts and family‑friendly policies. Mears Group is an inclusive employer, supporting the Armed Forces Covenant, disability confidence and social mobility initiatives, and all staff must have the right to work in the UK.
- Benefits include 25 days annual leave plus bank holidays, Mears Fun Day, volunteering leave, Mears Rewards discounts and family‑friendly policies.
Training + Development
Information not given or found
