Inside Sales Representative

Description

• Support business development by identifying upselling or cross-selling opportunities.
• Assist in developing complex proposals and supporting materials for prospective clients.
• Work closely with operations, engineering, and external sales teams to ensure alignment for customer expectations.
• Track and follow up on quotes, ensuring timely responses and updates to customers.
• Develop strong relationships with existing clients to foster repeat business.
• Maintain CRM system with updated client information, activities, and sales pipeline details.
• Participate in internal meetings to review targets, goals, and ongoing initiatives.
• Maintain strong knowledge of company services to accurately communicate value propositions.
• Prepare and send timely quotations to clients based on their testing requirements.
• Serve as the contact for incoming sales inquiries via phone, email, and website.

Requirements

We are seeking a proactive and detail-oriented Inside Sales Representative to join our team in Madison Heights, MI. This role is integral to driving business growth through timely quotation turnaround, test specification interpretation, lead generation, customer support, and quoting services. The ideal candidate will have experience in a technical quotation and sales environment, particularly within the automotive, testing/inspection/certification (TIC), electrical, or electronic industries.

• Strong verbal and written communication skills.
• A minimum of 2+ years of experience in an inside sales, customer service, or technical sales support role.
• Experience working with CRM systems.
• Associate or Bachelor's degree in Business, Engineering, or related field preferred.
• Prior exposure to automotive, TIC, electrical/electronic, or testing services preferred.
• Excellent attention to detail and ability to prioritize tasks in a fast-paced environment.

Benefits

• Company-provided life insurance and vision coverage benefits
• 2 weeks’ paid time off available immediately
• Flexible working environment
• Attractive compensation system
• Great long-term career prospects and development opportunities
• 401k match
• Medical, dental, and vision, pet insurance, home and auto discounts, identity theft protection offered & much more

Training + Development

Interview process

Visa Sponsorship

Security clearance