
3 days ago
$24,638
Junior (1-3 years), Entry-level
Full Time
Penzance, England, United Kingdom
Onsite
Company Size
3,000 Employees
Service Specialisms
Sector Specialisms
During a typical shift you will patrol the building, checking CCTV, fire doors and communal areas, and greet customers and visitors while handling repairs or cleaning requests. You will act as the first line of support when other staff or the customers’ support networks are unavailable, monitor and respond to incidents calmly and fairly, and collaborate with colleagues and partners to manage anti‑social behaviour.
Although the role involves night and lone working, regular daytime training sessions and team meetings are provided. You will use technology to monitor CCTV, update records and communicate with colleagues, and an Enhanced DBS check will be arranged and funded by the employer.
We are looking for candidates who stay calm under pressure, possess excellent communication skills, and have a genuine passion for supporting others, whether through personal or professional experience. Good judgement, clear communication, and the confidence to intervene sensitively when issues arise are essential.
The Housing Concierge role offers £12.60 per hour or a pro‑rated salary of £24,638 per year, plus a range of benefits including a Health Cash Plan. There are two permanent full‑time positions (37.5 hours per week) working three nights a week on a rota that includes weekends, and one permanent part‑time position (33.5 hours per week) working one night and two weekend days. The role is based in Penzance, Cornwall, and a Certificate of Sponsorship is not available.
Joining Home Group means becoming part of a workplace where you feel valued, receive great training, and have supportive colleagues, all within one of the UK’s top 10 Great Places to Work.
Inclusion, wellbeing and diversity are core to our culture, with networks that help make Home Group a great place to work.
Benefits include 34 days of leave (increasing to 39 days with bank holidays and a 'me day'), a health cash plan saving over £1,140 annually for you and your children, matching pension contributions up to 7% and life insurance at three times your basic salary, instant pay access via Stream, and over 800 discounts on shops, holidays, tech and more.