Description

The Vehicle Title Clerk processes vehicle titles and registrations, ensuring compliance with state and federal regulations. This role requires accurate submission of title documents, lien recordings, and coordination with customers, lenders, and motor vehicle agencies. Attention to detail, organization, and timeliness are essential.

Key duties include processing titles, registrations, and license plates, preparing applications and lien documents, and verifying vehicle information such as VINs and odometer disclosures. The clerk tracks title status, follows up on pending or rejected applications, and maintains both electronic and paper records while ensuring all sales documents, tax forms, and fees are correctly filed.

• Process titles, registrations, and license plates per state DMV requirements
• Prepare and submit title applications, lien recordings, releases, and transfers
• Verify VINs, odometer disclosures, and ownership documentation
• File sales documents, tax forms, and fees accurately
• Track title status and follow up on pending or rejected applications
• Communicate with customers, lenders, and DMV offices to resolve discrepancies
• Maintain organized electronic and paper title records
• Ensure compliance with state, federal, and company policies
• Assist accounting or sales departments with title‑related inquiries and audits
• Resolve title issues such as missing documents, lien problems, or ownership conflicts

Requirements

Required qualifications include a high school diploma or equivalent and experience in a similar clerical role, with knowledge of title and registration processes. Candidates must demonstrate strong attention to detail, proficiency with Microsoft Office, and effective communication and customer service skills. Preferred experience includes using dealership management systems, handling multi‑state title processing, and working with lienholders and financial institutions.

Core competencies for the position are accuracy, time management, problem‑solving, and adaptability to changing regulations. The clerk should be capable of working both independently and as part of a team while maintaining confidentiality and professionalism.

The role is primarily office‑based, requiring the ability to sit for extended periods and use standard office equipment. Occasionally, the clerk may need to lift files or documents weighing up to 15 pounds.

• Required: high school diploma or equivalent
• Preferred: experience with dealership management systems (e.g., CDK, Reynolds & Reynolds, Dealertrack)
• Preferred: familiarity with multi‑state title processing
• Preferred: experience working with lienholders and financial institutions
• Strong attention to detail, organizational, and communication skills
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Ability to handle confidential information responsibly
• Demonstrate accuracy, time management, problem‑solving, and adaptability
• Able to work independently and collaboratively
• Physical: sit for extended periods; lift files up to 15 lb occasionally

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance