Memory Care Director

Description

• Coordinate and oversee scheduling of resident medical transportation, ensuring timely and reliable access to healthcare appointments.
• Oversee and coordinate safe resident transportation and ensure activity spaces, equipment, and resources are prepared and available.
• Oversee the move-in process, including apartment inspections, preparation of move-in materials, and support for residents and families to ensure a smooth transition.
• Partner with department heads to ensure all team members fulfill their responsibilities in maintaining a clean, safe, and engaging Memory Care neighborhood.
• Ensure the development and delivery of engaging life enrichment activities and special events that support residents’ cognitive, physical, and social wellbeing.
• Contribute to the sales process by engaging with prospective residents and families, highlighting the value of memory care services, and supporting community growth initiatives.
• Ensure comprehensive life enrichment programming is offered both within and outside the community, across all times of day and week, and confirm that activities are consistently led by trained life enrichment staff.
• Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors.
• Recruit, develop, and lead a high-performing resident care team through effective hiring, training, supervision, performance evaluation, and retention strategies.
• While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information.
• Individuals in this position are required to stay current on all training and ongoing education initiatives. They are expected to actively pursue self-improvement and embrace opportunities for continuous learning to enhance their skills and knowledge.
• Promote and maintain a safe working environment by implementing accident-prevention measures, ensuring proper equipment use, and reinforcing safe work practices.
• Partner with the Executive Director to plan and deliver monthly staff in-service training sessions, ensuring ongoing education and professional development.
• Ensure compliance with food safety and handling standards during mealtimes and activities, collaborating with dining staff to maintain safe and enjoyable experiences.
• Collaborate with the Dining Services Director to deliver a fine dining experience for residents and ensure all dining staff receive appropriate training and support.
• Serve as the primary liaison for residents, families, staff, and external partners, ensuring timely communication, addressing inquiries, and providing information regarding care and services.
• Conduct assessments of prospective and returning residents to determine appropriate placement and level of memory care services.
• Provide overall leadership for the daily operations of the Memory Care neighborhood, ensuring compliance with regulations, effective marketing and sales efforts, and consistently high resident and family satisfaction.
• Develop, oversee, and enforce infection control, medication management, and restraint policies, ensuring adherence to best practices and the implementation of committee recommendations.
• Direct and monitor the delivery of individualized care and services, ensuring accurate care plans, timely assessments, and full compliance with all applicable regulations
• This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment.

Requirements

• CPR or BLS certification preferred.
• Three (3) years of nursing experience in a senior care community with proven leadership and organizational skills preferred.
• This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community.
• Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.
• LPN license preferred but not required.
• This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance.
• Demonstrate collaboration, initiative, and leadership by effectively managing conflict resolution and fostering positive relationships among residents, families, staff, and community partners.

Benefits

• We believe our team is our greatest strength. That’s why we invest in comprehensive training, as well as opportunities for both personal and professional growth. We’re committed to promoting from within and supporting team members who want to build their careers with us.
• At Cedarhurst, we go beyond the standard benefits program to recognize and support our team. Along with comprehensive benefits, we offer GROW Points—a unique rewards system that celebrates your hard work and dedication. You’ll also enjoy perks like exclusive Skechers shoe discounts, early paycheck access, and more!
• Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees.

Training + Development

Interview process

Visa Sponsorship

Security clearance