Bcci Construction
Full-service West Coast commercial builder partnering with real estate, design, and construction professionals.
4 days ago
$150,000 - $200,000
Expert & Leadership (13+ years)
Full Time
New York, New York, United States
Office Full-Time
Company Size
343 Employees
Service Specialisms
Sector Specialisms
Description
enablement framework
lifecycle ops
template development
salesforce dashboards
governance model
metric reporting
The mission is to empower the Enterprise Accounts teams to deliver a seamless, high‑value client experience through clear processes, strong governance, thoughtful programming, and best‑in‑class tools, thereby driving growth, retention, and long‑term enterprise partnerships.
- Own and evolve the Enterprise Accounts enablement framework, calendar, and execution
- Operationalize the account lifecycle (surveys, growth plans, playbooks, QBRs)
- Develop and maintain internal and client-facing templates, toolkits, and standards
- Partner closely with account leaders to ensure enablement is practical and client‑aligned
- Leverage Salesforce, dashboards, cost reports, and account insights to drive value for account leaders and clients
- Establish enterprise account governance models and operating cadences for consistency
- Measure, track, and report on key metrics such as engagement, satisfaction, and lifecycle completion
- Gather ongoing feedback to continuously improve tools, processes, and execution
- Design and execute a consistent enterprise client experience across the full lifecycle
- Lead the enterprise client gifting strategy aligned to key milestones and relationships
- Define and standardize "moments that matter" across pursuits, projects, and long‑standing clients
Requirements
10+ years
crm systems
dashboards
enterprise accounts
proactive leader
construction
The Global Services Division of STO Building Group is seeking an Enterprise Accounts Enablement & Experience Lead who will design, operationalize, and continuously improve the tools, processes, and experiences that power the Enterprise Accounts platform. This role enables Enterprise Account Directors, Account Executives, and cross‑functional teams to deliver a consistent, high‑touch, differentiated client experience across the entire account lifecycle. It sits at the intersection of strategy, operations, and client experience, translating enterprise account strategy into scalable enablement and best‑practice sharing.
- Own enterprise client events and hosted experiences, both local and national
- Proactive, action‑oriented leader with strong follow‑through
- 10+ years of experience in enablement, marketing, client experience, account management, operations, or consulting
- Experience supporting enterprise or strategic accounts in matrixed organizations
- Strong working knowledge of CRM systems, dashboards, and performance reporting
- Background in professional services, construction, real estate, or related industries preferred
Benefits
Compensation includes a base salary of $150,000‑$200,000 plus discretionary bonus based on company and individual performance. The position offers a comprehensive benefits package covering medical, dental, vision, health savings, flexible spending, retirement matching, various insurances, paid time off, holidays, legal assistance, employee stock purchase, and additional perks.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Founded in 1986
Company establishment year
Established in 1986, the company has grown to become a leading commercial contractor.
Revenue in High Hundreds of Millions
Annual financial performance
Consistently achieves revenues in the high hundreds of millions, reflecting strong financial health.
Region’s First WELL v1 Certified Project
Sustainability milestone
Completed the region’s first WELL v1 certified project in San Francisco, highlighting commitment to sustainability and occupant well-being.
- Began as a regional builder, it has expanded to become a full-service contractor with offices across California.
- Operates as a subsidiary of STO Building Group, leveraging global resources for international projects.
- Financially stable with a focus on sustainable growth.
- Offers comprehensive services including new construction, renovations, restorations, and tenant improvements.
- Specializes in multiple sectors such as commercial development, healthcare, and multi-unit residential.
- Showcases expertise with notable projects like hotel renovations, medical labs, and university buildings.
- Known for meticulous preconstruction planning and MEP coordination, ensuring predictability and quality.
- Recognized as a top contractor and workplace, receiving accolades from ENR and others.
- Early adopters of WELL and LEED certification.
Culture + Values
Since 1986
Year Established
The company has been privately owned since 1986, establishing a strong foundation in the construction industry.
- Expand the role of builder. To take it beyond vendor and contractor to collaborator and confidant.
- Builders of structures and interior spaces and builders of valued partnerships.
- Full‑service general contractor with integrated services and project solutions.
- Partner with real estate, design, and construction professionals in integrated, collaborative delivery.
Environment + Sustainability
75+ Projects
Sustainable Developments Completed
Delivered over 75 leading-edge, sustainable projects focusing on LEED, WELL, and Fitwel certifications.
80% Projects
Carbon Tracking Target
Aiming to track carbon for 80% of projects, exceeding the requirement of 30%.
WELL-Silver
Certified Office in 2019
South Bay office achieved WELL-Silver certification in 2019.
LEED v4 Platinum
Global Commercial Interior
Thornton Tomasetti project became the first LEED v4 Platinum commercial interior globally.
- First LEED v2009 CI Platinum in CA; first LEED v4 CI Platinum in US; first WELL Interiors in SF; first WELL Core & Shell in NorCal; first WELL Interiors in TX.
- Tracked embodied carbon accounting, indoor air-quality strategies, healthy material selection, CALGreen compliance.
- Implemented waste-diversion best practices: gypsum recycling, wood/metal separation, carpet scrap recycling; standardized diversion across sites.
- Use greywater reuse (e.g., WASHBOX) and anti-idling policies to reduce utility and fuel use.
- SF HQ WELL v1 certified in 2017; Mountain View WELL certified in 2019.
Inclusion & Diversity
- No DEI strategy or gender statistics publicly disclosed on website or LinkedIn.