RETAIL CREDIT SPECIALIST
John Deere
Manage retail credit applications, support dealers/customers, ensure compliance and resolve issues.
3 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Crestmead, Queensland, Australia
Office Full-Time
Company Size
75,000 Employees
Service Specialisms
Agriculture
Construction
Forestry
Residential, Golf, and Turf
Powertrain Solutions
John Deere Financial
Sector Specialisms
Agricultural
Construction
Forestry
Compact Construction
Roadbuilding
Residential
Commercial
Golf and Sports Turf Care
Role
What you would be doing
data entry
finance quoting
problem solving
customer support
kyc management
negotiation
- Verifies the accuracy and completeness of data submissions and forms, enters data into appropriate system and processes applications according to current procedures
- Provide support for finance products and systems to customers and dealers including digital solutions and finance quoting
- Develops common solutions to problems with team members to maintain required service levels
- Provides responses and/or solutions to customers and dealer inquiries concerning problems and concerns of a more complex level
- Management of Know Your Customer assessment outcomes to meet our AML/CTF obligations
- Negotiates with customers and dealers to provide the proper policy execution and adequate resolution
What you bring
finance experience
organized
proactive
detail-oriented
autonomous
customer experience
- Ability to work autonomously and with the team when needed
- Finance industry experience not essential but is favourable
- Highly organized
- Above-the-line mindset—proactive, accountable, and solution-oriented.
- Basic understanding of commercial finance products
- Basic understanding of commercial entity types and structures
- Attention to detail
- Ability to learn concepts and outcomes and provide solutions to business partners within policies and procedures
- Direct to customer experience not essential but is favourable
- A mature outlook on flexible work arrangements which allows you to truly balance work and life.
- Annual Leave loading
- Purchase Leave, Paid Community Leave available
- 15% Super if you choose to go with John Deere Mercer Super Plan
- Professional Development (Higher Education, Training & Memberships)
- Friendly and inclusive company culture where wellbeing of our employees is at the forefront of everything we do.
- Paid Parental leave – 16 Weeks for new parents
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
183 Years
Years of Innovation
years of pioneering machinery and technology solutions for agriculture, construction, and forestry.
- With a legacy of innovation, John Deere pioneered the development of the self-scouring steel plow, revolutionizing farming.
- Today, it continues to lead in machinery, technology, and services, helping farmers, builders, and forestry workers optimize their work.
- John Deere's financial growth has been fueled by consistent investments in research, expanding its product line with cutting-edge technologies.
- Key products include tractors, combines, harvesters, excavators, and loaders, all designed to maximize efficiency in their respective industries.
- The company focuses on sustainable agriculture and advancing technology with GPS systems and precision agriculture tools.
- John Deere’s global footprint spans across several continents, with a focus on local solutions that cater to regional agricultural and construction needs.
- Noteworthy for its vast product range, John Deere integrates smart technology in machinery, such as automated driving and machine learning capabilities.
- In the construction sector, John Deere has earned a reputation for durable, high-performance equipment capable of handling the toughest jobs.
- Its commitment to providing high-quality, reliable machinery has made John Deere a household name in both urban and rural settings worldwide.
- Integrity
- Quality
- Commitment
- Innovation
- Sustainability
- Customer Focus
- Teamwork
10% Reduction
Emissions Intensity
Achieved a 10% reduction in greenhouse gas emissions intensity in 2022.
- Net Zero Carbon Emissions by 2050
- Developing technologies to reduce environmental impact
- Expanding renewable energy use at global facilities
- Offering sustainable farming solutions with low-carbon technologies
25% women globally
Global Workforce Representation
Globally, women account for a quarter of the workforce across all roles.
Gender parity achieved
Salaried Roles
Equal representation of genders has been achieved in all salaried positions.
- Committed to increasing women in leadership roles
- Launched employee resource groups for underrepresented communities
- Developed leadership programs to advance diverse talent
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