Account Manager

The post holder will be accountable for the delivery of the contract and associated specifications for the contract and will be the point of client escalation dealing with all issues at site level. The post holder will deal with complex management of multiple interfaces, primarily managing multiple service lines on the PFI account on behalf of Equans.

• Ensure the contracts are staffed by fully competent properly trained teams, with all post holders being appropriately skilled and experienced to undertake their roles effectively, and that effective succession planning arrangements are in place.
• Provide a safe and healthy environment and working conditions for all employees.
• Responsible for the day-to-day management of the service delivery of educational facilities including the financial, safety and quality performance elements of the contract.
• Promote an open and direct management style that encourages progress and development with team members and client stakeholders
• Ensure financial policies and processes are effectively communicated, implemented and monitored.
• Ensure contractual commitments are met in accordance with contract SLA's / KPIs and other requirements detailed within the contract documentation.
• Deliver effective communication through competent advice, leadership and direct contribution to client management meetings, briefings, consultation forums, correspondence and monthly and ad-hoc reporting, as appropriate.
• Management of a large PFI contract
• Comply with all Equans policies/procedures to ensure timely and effectively implementation.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

• Has a clear understanding of EMS and its importance
• Is numerate and analytical and financially aware
• Experience in P&L management
• Possesses MS office (word, excel and PowerPoint) skills
• Health and Safety aware in all aspects of the business
• Previous experience as a Contract Manager or in a similar role
• Experience managing services in a prestigious corporate environment
• Experience in CAFM, Finance and Intranet HR / Payroll Systems
• To be customer focused within all areas of operational activities and maximise relationships with clients.
• Highly customer focused with a capacity to learn and progress

Equans is looking for an Account Manager to join our team in Rotherham on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).

At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

• Employee discount shopping schemes on major brands and retailers
• Life Cover equivalent to 2.5 times annual salary
• 24/7 Employee Assistance Program and access to mental wellbeing app
• 2 corporate social responsibility days per year
• Gym membership discounts
• Cycle to work scheme
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• 25 days annual leave (+ public holidays)
• Attractive Employee Referral Rewards Scheme
• Holiday purchase scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.