Community Manager Manufactured Housing Community

Description

• Conduct interviews, hires, training, evaluations, development, and discipline of all on-site staff
• Adhere to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Oversee the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance
• Lead, coach, and motivate team members to ensure employees feel valued and empowered
• Oversee the collection of rents and other monies and completes bi-monthly deposits of all monies collected
• Manage legal work-up for property
• Represent Investment Property Group in a positive and professional manner at all times
• Oversee the application process for new move-ins
• Ensure site staff responds to resident requests or complaints.
• Review all delinquent accounts, resident receivables, and accounting reporting
• Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies
• Ensure that all property staff adheres to the policies and procedures
• Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders
• Liaison with local community development agencies and law enforcement.
• Enforce lease agreements, community rules, and regulations
• Meet with and responds to resident concerns and grievance requests.

Requirements

• Familiarity with property management software and basic accounting systems
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Exercise commons sense, good judgement, and consistency with management related matters
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Experience with rent collection and delinquency management
• Exceptional time management and problem-solving skills
• Ability to handle complaints and ensure community standards are upheld
• 1+ years' experience managing a manufactured housing or multifamily community of 100+ units
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• You thrive in a lively environment with frequent interruptions and can quickly refocus on tasks

Benefits

• 401k with company match
• Other Compensation: The position includes a 2-bedroom, 2-bathroom manufactured home. *Living on site is required*
• Employee Referral Program
• Salary: $34.00 - $38.00 per hour, depending on qualifications, education, and prior experience
• Accrued 4-weeks of paid time off (PTO)
• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more

Training + Development

Interview process

Visa Sponsorship

Security clearance