Water Quality Technician at Southern Water in Kent, England, United Kingdom | GBP27,820-27,820 | Kablio

Role

Description

sample registration

customer sampling

safety reporting

on‑site testing

emergency sampling

site assessment

Registration of samples onto laboratory data system
Undertake customer sampling and complaint handling
Reporting safety hazards
Carry out on site analytical testing and associated quality checking to ISO17025, DWTS and MCERTS standards
Undertake emergency sampling during incidents and advise on water and wastewater quality issues
Undertake water, wastewater and sludge sampling in accordance with the sampling schedule and with great care and attention to detail; working independently to follow procedures competently.
Assess operational sites for general condition of operation / defects / issues

Requirements

equipment management

fault diagnosis

sampling

monitoring

administration

Scientific equipment management and fault diagnosis
Administration associated with sampling and monitoring

Benefits

Two paid volunteering days a year
Salary sacrifice electric car scheme (after 6 months service)
Discounts with over 800 popular retailers
Occupational health service
Full funded eye tests
Study support may be available for job-related qualifications
Health Cash Plan
25 days annual leave
Digital GP service
Life assurance equal to 4x salary
Cycle to work scheme
Competitive maternity leave and flexible return to work options
Generous pension up to 11% company contribution

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2.25 million

Customers Served

Serving 2.25 million customers since privatisation in 1989.

0.5 GL

Drinking Water Pumped

Pumps over 0.5 GL of drinking water daily.

£72m loss

Operating Loss

Experienced a £72 million operating loss in March 2024 due to rising costs.

Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts.
Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East.
Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.

Culture + Values

“Working differently” – using new technology and nature‑based solutions
“Collaborating with community partners”
“Showing leadership on key environmental issues”
“Engaging with customers, stakeholders and partners to maximise opportunities”

Environment + Sustainability

24% by 2025

Renewable Energy Target

Target to generate 24% of own renewable energy by 2025.

75% by 2035

Storm Overflow Compliance

Aiming to achieve 75% compliance by 2035 to reduce storm overflow spills.

£7.8B Capital Plan

Environmental Investments

£7.8 billion capital plan from 2025-2030 focusing on new technology and nature-based solutions.

Three‑Star EPA

Environment Agency Rating

Aiming for a three-star Environment Agency rating by 2025 following a two-star rating in 2022.

On track to generate own renewable energy and buying accredited renewable energy since 2021.
Fleet electrification targets: cars/vans by 2035, HGVs via low-carbon fuels by 2040.
Investing £1.5 billion in Clean Rivers & Seas to reduce storm overflow spills and achieve full compliance by 2050.

Inclusion & Diversity

No publicly available strategic DEI goals or gender‑related statistics found

Articles

Careers at Southern Water

Sustainability at Southern Water

Customer Service Information