Description

The Assistant Community Manager supports the Community Manager in daily operations and financial management of a housing community, handling rent delinquency, cash‑flow optimization, and supervising staff in the manager’s absence.

• Accurately post all payments and income from applicants, current and former residents.
• Process and reconcile daily accounts receivable.
• Monitor bad debt, issue late notices, contact residents/guarantors, and prepare eviction filings.
• Contribute to achieving budgeted revenue, expenses, and Net Operating Income.
• Post resident charges and utility bill‑backs, and complete end‑of‑month closing and reporting.
• Maintain organized resident files and audit records for accuracy.
• Perform unit walk‑throughs, apply move‑out charges, and issue security‑deposit refunds.
• Attend onsite daily, supervise staff attendance, and enforce company policies.
• Screen, hire, train, coach, and develop onsite staff following company guidelines.
• Provide ongoing training, counseling, and performance feedback to staff.
• Lead the team to promote harmony and high‑quality job performance.
• Ensure leasing processes close deals, capture proper documentation, and keep reports current.
• Implement marketing strategies outlined in the annual plan.
• Resolve resident complaints and requests to maintain satisfaction.
• Create and manage resident‑retention programs such as events and newsletters.
• Show, lease, and move in prospective residents efficiently.
• Deliver excellent customer service and monitor maintenance request response times.
• Conduct regular property inspections to ensure appearance and timely repairs.
• Assist in supervising all operational business functions.
• Manage property resources, equipment, and supplies cost‑effectively, including vendor bids.
• Remain standing or sitting for extended periods; perform repetitive hand motions.
• Move throughout the property, climb ladders or stairs, and lift objects up to 25 lb.
• Operate machinery, motor vehicles or golf carts; work overtime, weekends, or nights as needed.
• Work in various environmental conditions, including extreme temperatures and exposure to chemicals.

Requirements

• Hold a high school diploma or equivalent; bachelor’s degree preferred or two years housing‑industry experience (or equivalent combination).
• Proficient with onsite software and basic computer skills.
• Knowledge of Fair Housing Laws and OSHA requirements.

Benefits

Asset Living is a third‑party management firm founded in 1986, with a portfolio that spans multifamily, single‑family rentals, affordable housing, build‑to‑rent, active‑adult and student housing across the United States.

Asset Living is recognized as a Best and Brightest Place to Work, ranks in the NMHC top‑50 professionals, and holds memberships with IREM and accreditation as an Accredited Management Organization, offering a strong reputation and growth opportunities.

Asset Living offers a total rewards package that includes medical, dental, vision, life and disability insurance, 401(k) matching, performance bonuses, paid sick leave and holidays, with an hourly wage ranging from $17.50 to $18.03.

Training + Development

Interview process

Visa Sponsorship

Security clearance