Description

The Regional Account Manager (RAM) provides sales leadership for a portfolio of strategic accounts, partnering with key customer managers and internal stakeholders to develop and execute growth strategies across mechanical, electrical, lighting, eMobility, ABM Enhanced Facility Program, engineering, and parking management services. The role also involves cross‑selling additional facility services while ensuring program quality and adherence to contract terms.

The RAM acts as the primary liaison between ABM and its clients, driving account profitability, overseeing financial performance, and delivering dynamic presentations and updates to customers during key meetings and reviews.

• Establish productive, professional relationships with key ABM and client personnel in assigned industry groups or strategic accounts.
• Partner, consult, and communicate with key customer management and internal stakeholders.
• Identify, plan, and execute tailored solutions, growth strategies, and tactics.
• Support change and transition activities while monitoring rollout schedules and targets.
• Ensure effective utilization of all standardization programs.
• Maintain, grow, and increase profitability of assigned accounts; direct technology initiatives that add value and improve penetration.
• Coordinate billing, reporting, and accounting requirements in line with ABM standards.
• Monitor profit and loss statements to ensure accuracy and optimal financial performance.
• Oversee accounts receivable activity for accuracy and timeliness.
• Uphold all contract terms and requirements for both the customer and ABM.
• Resolve problems and issues through effective work order management.
• Present information to the customer during key meetings and reviews.

Requirements

Ideal candidates are forward‑thinking technology leaders who hold a bachelor’s degree or equivalent experience, possess at least eight years of professional experience (including four years in major account management and two years in the services sector), and have technical knowledge in HVAC, mechanical, building automation, electrical power, or EV solutions. Strong communication, presentation, and problem‑solving abilities, as well as a proven track record of growing large, complex facilities‑services accounts, are essential.

• Bachelor’s degree preferred or equivalent professional experience.
• 8+ years of relevant professional experience, including at least 4 years in major account management and 2 years in the services sector.
• Technical aptitude in HVAC, mechanical, building automation, electrical power, and/or EV solutions.
• Ability to communicate and present effectively to all levels, including executives.
• Strong account‑management background in the facilities services industry with a successful track record of selling and growing large, complex accounts.
• Demonstrated ability to build relationships with existing clients to maintain sales and generate add‑on business.
• Comfortable representing the company at regional, national conferences, and trade organizations.
• Capacity to solve problems quickly and manage multiple accounts across a large geographic area.

Benefits

Compensation includes a base salary ranging from $104,542 to $149,520, adjusted for education, experience, location and market data, with eligibility for a company incentive or bonus program. ABM offers a comprehensive benefits package, details of which are available through the company’s employee benefits portal.

Training + Development

Interview process

Visa Sponsorship

Security clearance