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Community Director
Hilltop Residential
Manage operations, staff, finances, leasing, and resident relations for a multifamily community.
8d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Plano, TX
Onsite
Company Size
267 Employees
Service Specialisms
Property Development
Project Management
Construction services
Consulting
Design
Sector Specialisms
Residential
Multifamily Housing
Real Estate Investment
Real Estate Development
Role
What you would be doing
inspections
financial management
marketing strategy
performance analysis
compliance
operations management
- Maintain current knowledge and understanding of the industry, competition, and market.
- Ensure compliance with all student housing policies, safety regulations, and legal requirements.
- Conduct regular inspections of the property to maintain a high standard of cleanliness, safety, and overall appeal.
- Generate strategic plans to meet individual and community performance goals and achieve market results that consistently exceed sub-market occupancy and rent growth performance
- Address resident concerns and issues, providing excellent customer service and creating a welcoming living environment.
- Analyze community performance, set goals, and implement strategies to meet occupancy, leasing, and retention targets.
- Report regularly to senior management on community performance and areas for improvement.
- Monitor and manage the financial performance of the property, including budgeting, rent collections, and expense control.
- Lead, mentor, and support a team of leasing, maintenance, and administrative staff, fostering a positive work environment and culture of collaboration.
- Develop and implement marketing strategies to attract and retain residents.
- Oversee and manage the daily operations of the community, ensuring a high standard of service and resident satisfaction.
What you bring
community director
onesite
microsoft office
bachelor's degree
analytical skills
team leadership
- Prior experience as a Community Director in Multifamily Property Management, with a proven track record of success
- Bachelor’s degree preferred
- Demonstrated ability to resolve challenges quickly and efficiently
- Strong analytical skills with the ability to assess community needs, solve problems, and implement practical solutions
- Excellent verbal and written communication, with strong interpersonal skills
- Ability to effectively lead and manage a diverse team of staff members
- Onesite by Realpage experience required
- Comprehensive knowledge and understanding of multifamily operations including: people management, financial reporting, problem-solving, sales, maintenance, and resident relations
- Proficiency in Microsoft Office Suite including Word, Excel & Outlook
- Positive attitude, strong work ethic and ability to lead and motivate others
- Valid driver's license and/or access to reliable transportation
- Ability to prioritize tasks and manage multiple projects in a fast-paced environment
- Paid Time Off
- Competitive Pay
- Short and Long Term Disability
- Paid Life Insurance
- Rapidly Growing Company with Opportunities for Growth
- Comprehensive Medical, Dental and Vision Plans
- Employee Referral Program
- Employee Rent Discount Program
- 401k with Company Match
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2017
Year Founded
The company was established in 2017 with a focus on acquiring and managing multifamily residential properties.
23 Communities
Properties Under Management
The company currently oversees 23 multifamily residential communities across high-growth markets.
6,200 Units
Residential Units
These 23 communities collectively provide housing for over 6,200 residents.
$1 Billion
Assets Under Management
The company manages approximately $1 billion in multifamily real estate assets across its portfolio.
- The company is widely recognized for its unusually rapid growth and a culture that is praised for high employee satisfaction and workplace awards.
- It has earned recognition as a Top Workplace due to its rapid growth and strong cultural values.
- The firm has a vertically integrated model that ensures control across investment, development, leasing, and property management stages.
- Its development projects range from value-add renovations of existing communities to full-scale, amenity-rich rental developments.
- The company continues to expand its operations in Texas, Florida, Georgia, and beyond.
- We believe in creating extraordinary living experiences that exceed expectations.
- We foster a collaborative and innovative environment.
- We value integrity, transparency, and accountability.
- We are committed to delivering exceptional customer service.
- We encourage continuous learning and professional growth.
- We promote a culture of inclusivity and respect.
2030
Net Zero Emissions Target
Aiming to achieve net zero emissions by a specific year.
- Committed to sustainability through energy-efficient designs and green building practices.
- Implements water and energy conservation strategies across all properties.
- Integrates renewable energy sources, such as solar panels, into their developments.
- Reduces environmental impact by using sustainable materials and eco-friendly technologies.
- They are committed to creating a diverse and inclusive workforce.
- They actively promote gender equity in leadership roles and provide equal opportunities for advancement.
- They foster a culture where all employees feel valued and respected.
- They support training and development programs focused on inclusion and diversity.
- They track and report on gender and other diversity metrics to ensure progress.
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