Summer 2026 - Technical Intern - Voice of the Customer Team
Pseg
A publicly traded diversified energy company focused on regulated electric and gas services and power generation.
Assist with Voice of Customer analytics, build PowerBI dashboards, and support customer experience.
11 days ago ago
$37,100 - $55,600
Entry-level
Internship
Newark, NJ
Hybrid
Company Size
26,094 Employees
Service Specialisms
Energy Services
Utility Services
Electric Power
Renewable Energy
Sustainability
Environmental Services
Infrastructure Development
Smart Grid Solutions
Sector Specialisms
Energy
Electric Service
Gas Service
Industrial
Commercial
Residential
Outdoor Lighting
Security Cameras
Role
Description
powerbi dashboards
machine learning
journey mapping
reporting
customer research
analytics support
Build Power BI dashboards for TSS and JD Power
Use machine learning outputs in analysis
Participate in Journey Mapping sessions
Continue improvements of reporting and process documentation for the VoC Playbook
Building and maintaining PowerBI dashboards
Perform customer research to enhance the customer experience
General support of the customer analytics team with reporting and continuous improvement initiatives
Requirements
energy
tableau
powerbi
python
sql
microsoft
Knowledge of Energy/Utility industry
Able to meet deadlines, juggle competing priorities
Excellent analytical and technical skills
Familiar with developing Tableau and/or PowerBI dashboards
Strong Microsoft Office Skills (Word, Excel, PowerPoint, Access)
Because this position will require traveling to various PSEG and customer locations, a valid driver's license and a safe driving record is required.
3.0 GPA
Department of Energy’s regulation 10 CFR 810 is required.
Strong verbal and written skills
Coding proficiency with Python or SQL
Benefits
Onsite – roles where employees are expected to be onsite daily.
Hybrid fixed – roles that are a mix of remote work and onsite work fixed days each week
Hybrid flexible – roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week).
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
pseg is not offering visa sponsorship for this position.
Security clearance
pre‑employment drug and alcohol testing, testing for cause, and post‑incident testing required.
eligibility under doe 10 cfr 810: must be a u.s. citizen, lawful permanent resident, or authorized national.
Company
Overview
Fortune 500
Global Ranking
Ranked among the top 500 publicly traded companies globally.
$11B Revenue
Annual Revenue
Generated approximately $11 billion in annual revenue.
$50B Assets
Total Assets
Held over $50 billion in total assets.
5.4M Customers
Electric & Gas Customers
Serves approximately 5.4 million electric and gas customers across New Jersey and Long Island.
Founded in 1903 from the merger of hundreds of gas, electric and transit firms, the company has grown into a major energy holding headquartered in Newark, New Jersey.
As a public energy company, it operates regulated utilities in New Jersey via PSE&G and manages electric distribution on Long Island under PSEG Long Island.
Through PSEG Power—its subsidiary—it owns and operates nuclear and fossil generation assets across the Mid‑Atlantic and Northeast.
Typical projects include infrastructure modernization of transmission and distribution systems, deployment of smart meters, and large‑scale grid investments under multi‑billion‑dollar capital plans.
The company seeks federal license extensions for its New Jersey nuclear reactors to operate into the 2050s and beyond.
Culture + Values
Safety is our top priority.
Integrity drives our actions and decisions.
Accountability for results and performance.
Collaboration across teams and stakeholders.
Continuous improvement and innovation.
Customer-focused and responsive to their needs.
Respect for people, the environment, and the communities we serve.
Environment + Sustainability
By 2030
Net Zero Commitment
Target to achieve net zero emissions through a combination of emission reductions and offsets.
By 2030
Emissions Reduction Target
Aims to reduce greenhouse gas emissions by 50% compared to baseline levels.
Reducing carbon emissions through cleaner energy solutions.
Investing in renewable energy projects like solar and offshore wind.
Implementing energy efficiency programs to reduce consumption.
Supporting electric vehicle infrastructure and clean transportation.
Inclusion & Diversity
25%
Women in Leadership
Representation of women in senior leadership roles.
Committed to fostering an inclusive and diverse workforce.
Set strategic goals for increasing underrepresented groups in leadership and technical roles.
Created programs and partnerships for workforce diversity, including internships and mentorship opportunities.
Received multiple recognitions for diversity and inclusion initiatives.