Constantly monitor in Real Time service technicians’ schedules in computer to maximize efficiency and profitability
Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
Assist with daily scheduling of all jobs; ensuring customers’ preferences are met
Track for jobs completed and place follow up calls to customers to ensure expectations were met
Responsible for timely completion of all administrative paperwork associated with this position
Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
Provide immediate problem-solving assistance to office staff or service technicians
Participate in planning process and establishing department goals and objectives
Requirements
communication
bachelor's
management
mechanical
driver's license
microsoft office
Ability to effectively communicate with the customer and represent the company in a professional manner
Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience
Strong aptitude for technical applications and mechanical systems
Must have a valid driver’s license and a good driving record
Experienced using Microsoft Office applications
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Company paid: Life insurance, short-term disability, & long-term disability
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Floating Holidays: Up to 2 floating holidays per year
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
successful completion of references, employment verifications, background check, and drug screen required prior to hire.
Company
Overview
1926 Founded
Year Established
The company originated in 1926, marking its beginning as a small local business that has since expanded into a national leader.
Specializes in installation, repair, and maintenance for commercial, residential, and industrial properties.
Offers a wide range of products, including doors, automated systems, and security solutions.
Plays a crucial role in the built environment, supporting new construction projects and ongoing maintenance.
Provides responsive service through a team of skilled technicians nationwide with a robust network of offices and partnerships.
Culture + Values
Commitment to delivering the highest quality products and services
Focus on innovation and continuous improvement
Maintaining a collaborative environment
Integrity in all business practices
Respect for the individual
Accountability in all actions
Customer-first approach
Building long-term relationships based on trust
Environment + Sustainability
2050
Net-Zero Target
Aiming to achieve net-zero emissions by the specified year.
Ongoing commitment to reducing environmental impact
Investing in energy-efficient solutions for buildings and infrastructure
Utilizing environmentally responsible materials and practices in product development
Promoting sustainability through partnerships with eco-friendly suppliers