Agent(e) de Centre de Télé-Surveillance Bilingue(un)
Johnson Controls
Surveiller alarmes, caméras et coordonner les urgences pendant le quart de nuit.
8 days ago ago
C$22 - C$31
Experienced (8-12 years)
Full Time
Montreal, Quebec, Canada
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
client support
security monitoring
emergency call
documentation
- Offrir un soutien professionnel aux clients et aux techniciens
- Surveiller les systèmes de sécurité et les caméras
- Contacter les services d’urgence si nécessaire
- Documenter les activités et suivre les procédures établies
What you bring
bilingual
call center
high school
multitasking
communication
shift work
- Disponibilité pour travailler de jour, soir ou nuit (rotation incluant un week-end sur deux)
- Expérience en centre d’appels ou en sécurité
- Bilinguisme français et anglais
- Excellentes compétences en communication et en saisie (25 mots/min minimum)
- À l’aise avec les outils informatiques et le multitâche
- Diplôme d’études secondaires ou équivalent (GED)
- Travailler en équipe dans un environnement qui valorise la précision et le calme
- Répondre rapidement et avec précision aux signaux d’alarme et aux appels
- Assurance vie et invalidité
- Jours fériés : payé à 1,5x ou possibilité de prendre un jour de congé payé ultérieurement
- Programme d’aide aux employés
- Possibilités de carrière à l’échelle mondiale
- Heures supplémentaires : 1,5x ou 2x selon l’horaire
- 6 journées personnelles payées par année
- Assurance médicale, dentaire et vision
- Options flexibles d’échange de quarts de travail
- Régime de retraite et d’épargne
- Prime de soir, nuit et fin de semaine : +1,50 $/heure
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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