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Assistant Residence Manager
Vita Student
Premium student living with world-class amenities fostering community and ambition.
Provide leadership support to the Residence Manager in delivering premium standards and achieving brand objectives in a luxury student residence
13d ago
£32,000 - £32,000
Entry-level
Full Time
Coventry, England, United Kingdom
Onsite
Company Size
241 Employees
Service Specialisms
Student Accommodation
Customer Service
Hospitality
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
maintenance oversight
emergency response
tenant management
customer satisfaction
marketing & events
compliance
Maintenance Oversight - Coordinate repairs and maintenance requests with maintenance operatives and contractors. Inspect property for issues ensuring timely completion of works.
Emergency Response - The first point of contact for emergencies, coordinating necessary actions during critical situations
Tenant Management – Handle resident enquiries, addressing complaints, resolving disputes, and maintaining positive relationships with tenants and guests.
Developed and implemented customer satisfaction programs
Marketing & Event Management - Assist with marketing vacant studios, showcasing properties to potential tenants, and managing the leasing process. Organise events and initiatives to foster a positive community atmosphere
Health & Safety/Compliance - Enforce building rules and regulations, ensuring adherence to laws and safety standards.
What you bring
compliant
leadership
interpersonal
budgeting
shift flexibility
Compliant with maintenance of building safety standards.
Excellent interpersonal skills and the ability to motivate, lead and develop teams effectively.
An experienced and accomplished leader having overseen team management, daily operations, facilities management, and budgeting.
Leadership - Motivate and lead the team effectively, providing clear communication and positive work environment with a focus on a high level of empathy and understanding to achieve optimal results within the team
Flexibility: An ability and enthusiasm for working in a varied job with rotating shift patterns, days and hours. Shifts can start as early as 7am and finish as late as 9pm with an expectation of doing 2 late finishes per week and 1 weekend in 3.
A hands-on attitude, combined with strong communication and people management skills.
Benefits
Premium brand ambassador, having served as the face of a luxury brand, effectively communicating the brand's story and values to existing and prospective customers.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
unfortunately, we are unable to offer right to work sponsorship
Security clearance
all offers of employment are subject to satisfactory pre-employment checks which will include disclosure & barring service (dbs) checks
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