Product Owner - NESO at National Energy System Operator in Warwick, England, United Kingdom | GBP43,000-48,000 | Kablio

Role

Description

training plans

customer journey

user stories

agile ceremonies

prioritisation

stakeholder management

Identifying and supporting training plans with the change team.
Bring our customers along the journey when delivering Connections initiatives.
Support the Senior Product Owners on areas they are leading on, creating user stories and helping to clarify decisions ready for development
Reflect and adapt to ensure we remain in tune with our customers/stakeholders.
Work within the Connections Product team and wider agile teams to support the Product Roadmap by helping to define and document features and user stories.
Participate in agile ceremonies such as refinements, sprint planning and retrospectives, occasionally facilitating where required
Contribute to prioritisation discussions by using customer feedback and data
Assist with workshops and demonstrations to gather feedback and help refine requirements.
Establish and manage relationships with key internal and external customers/stakeholders, to:
Support the team with user acceptance testing and sign off our releases.
Managing competing priorities and translating complex policy/regulatory aims into deliverable product outcomes

Requirements

energy systems

customer focus

agile

product owner

regulated

collaboration

Knowledge of the energy system or connections would be a benefit but not essential
A passion for improving the customer experience. Experience of customer journey mapping would be useful although not essential
Understanding of agile delivery practices. E.g. stand-ups, refinements, process mapping
Able to clearly document and communicate requirements to both technical and non-technical audiences
Experience working as a Product Owner, Business Analyst or a similar change or delivery focused role for at least 1 year
Experience in complex regulated environments would be beneficial but is not essential.
Truly understand customer and regulatory needs.
Strong collaboration and communication skills, with confidence working across different teams.

Benefits

Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.

Training + Development

Information not given or found

Interview process

interviews will be held in january 2026.

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a mission to ensure the energy system operates efficiently and reliably.
Specializes in managing the balance between energy supply and demand across a wide network.
Focuses on integrating renewable energy sources like wind and solar into the grid.
Has played a pivotal role in modernizing infrastructure to meet growing energy needs.
Committed to providing secure energy services while minimizing environmental impacts.
Works closely with stakeholders in the energy, transport, and utilities sectors.
Supports government and private sector projects with a focus on energy sustainability.
Has successfully managed several large-scale projects to upgrade energy transmission systems.
A leader in adapting energy infrastructure to accommodate the future needs of smart grids.

Culture + Values

Clean Power
Decarbonised Energy
Consumer Value
Customer Centricity
Digital Mindset
People Value
"We will show up openly and consistently, ensuring our actions and decisions are seen as informed, considered and balanced."
"We are committed to being inclusive and nurturing talent from all backgrounds, creating a deep sense of belonging across the organisation."

Environment + Sustainability

50% Renewable

Electricity from renewables

In 2024, half of Great Britain's electricity was generated from renewable sources.

UK Coal Phaseout

First G7 country coal-free

The UK became the first G7 country to completely phase out coal power in 2024.

Net Zero – enabling the government to deliver on its legally binding emissions targets.
Conducting Strategic Environmental Assessments, Habitats Regulations Assessment and Marine Conservation Zone Assessment for future network plans (ongoing over next 12 months).
Pathway to 2030 and Beyond 2030 holistically coordinates offshore electricity generation network planning.
Developing Clean Power 2030 pathways, balancing services reform, zero carbon operation and connections reform under the Clean Power priority.
Strategic Planning includes safeguarding the environment while ensuring system resilience and consumer benefits in regional and whole-system energy plans.

Inclusion & Diversity

Member of Inclusive Employers to embed inclusive practices and provide resources, expert advice and events.
Partnered with Disability Confident to improve recruitment, retention and development for colleagues with disabilities.
We believe our people perform at their best when they can be their true selves… only by embracing diversity, and being a truly inclusive organisation, can we accelerate the delivery of a zero‑carbon energy system.
Explicit commitment to fair representation of all demographics among employees.

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Careers

About Us

Role

Description

training plans

customer journey

user stories

agile ceremonies

prioritisation

stakeholder management

Identifying and supporting training plans with the change team.
Bring our customers along the journey when delivering Connections initiatives.
Support the Senior Product Owners on areas they are leading on, creating user stories and helping to clarify decisions ready for development
Reflect and adapt to ensure we remain in tune with our customers/stakeholders.
Work within the Connections Product team and wider agile teams to support the Product Roadmap by helping to define and document features and user stories.
Participate in agile ceremonies such as refinements, sprint planning and retrospectives, occasionally facilitating where required
Contribute to prioritisation discussions by using customer feedback and data
Assist with workshops and demonstrations to gather feedback and help refine requirements.
Establish and manage relationships with key internal and external customers/stakeholders, to:
Support the team with user acceptance testing and sign off our releases.
Managing competing priorities and translating complex policy/regulatory aims into deliverable product outcomes

Requirements

energy systems

customer focus

agile

product owner

regulated

collaboration

Knowledge of the energy system or connections would be a benefit but not essential
A passion for improving the customer experience. Experience of customer journey mapping would be useful although not essential
Understanding of agile delivery practices. E.g. stand-ups, refinements, process mapping
Able to clearly document and communicate requirements to both technical and non-technical audiences
Experience working as a Product Owner, Business Analyst or a similar change or delivery focused role for at least 1 year
Experience in complex regulated environments would be beneficial but is not essential.
Truly understand customer and regulatory needs.
Strong collaboration and communication skills, with confidence working across different teams.

Benefits

Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.

Training + Development

Information not given or found

Interview process

interviews will be held in january 2026.

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a mission to ensure the energy system operates efficiently and reliably.
Specializes in managing the balance between energy supply and demand across a wide network.
Focuses on integrating renewable energy sources like wind and solar into the grid.
Has played a pivotal role in modernizing infrastructure to meet growing energy needs.
Committed to providing secure energy services while minimizing environmental impacts.
Works closely with stakeholders in the energy, transport, and utilities sectors.
Supports government and private sector projects with a focus on energy sustainability.
Has successfully managed several large-scale projects to upgrade energy transmission systems.
A leader in adapting energy infrastructure to accommodate the future needs of smart grids.

Culture + Values

Clean Power
Decarbonised Energy
Consumer Value
Customer Centricity
Digital Mindset
People Value
"We will show up openly and consistently, ensuring our actions and decisions are seen as informed, considered and balanced."
"We are committed to being inclusive and nurturing talent from all backgrounds, creating a deep sense of belonging across the organisation."

Environment + Sustainability

50% Renewable

Electricity from renewables

In 2024, half of Great Britain's electricity was generated from renewable sources.

UK Coal Phaseout

First G7 country coal-free

The UK became the first G7 country to completely phase out coal power in 2024.

Net Zero – enabling the government to deliver on its legally binding emissions targets.
Conducting Strategic Environmental Assessments, Habitats Regulations Assessment and Marine Conservation Zone Assessment for future network plans (ongoing over next 12 months).
Pathway to 2030 and Beyond 2030 holistically coordinates offshore electricity generation network planning.
Developing Clean Power 2030 pathways, balancing services reform, zero carbon operation and connections reform under the Clean Power priority.
Strategic Planning includes safeguarding the environment while ensuring system resilience and consumer benefits in regional and whole-system energy plans.

Inclusion & Diversity

Member of Inclusive Employers to embed inclusive practices and provide resources, expert advice and events.
Partnered with Disability Confident to improve recruitment, retention and development for colleagues with disabilities.
We believe our people perform at their best when they can be their true selves… only by embracing diversity, and being a truly inclusive organisation, can we accelerate the delivery of a zero‑carbon energy system.
Explicit commitment to fair representation of all demographics among employees.

Articles

Home

Careers

About Us