Heating Service Technician

Description

• Provide consultative services within defined area. Participate in projects and may lead a stream of work within a project. Mitigates risk by identifying potential threats
• Provide final inspections of systems once repairs are completed to ensure all equipment is operating safely
• Provide status updates and pertinent information, as required, to the Service Manager, Fulfillment Managers and other Residential Energy Services team members
• Respond to service-related customer requests (installations, repairs, etc.) by using industry and company best practices and tools to troubleshoot customer issues. Responsible for responding to customers’ needs within established guidelines
• Diagnose and solve complex system problems by completing steps required during inspection, including checking gas flow, thermostats, heat flow, and insulation etc
• Ensure and maintain safe working environment according to safety policies and procedures, including PPE, Leak Prevention, Distracted Driving, etc.
• Analyze existing processes and make recommendations for improve them, using best practices and previous experience
• Understand the requirements of the job and work independently with a minimal degree of supervision. Take a lead role in jobs and provide guidance/coaching to more junior employees by encouraging contributions from all team members and leading by example

Requirements

• Gas Technician license is required, dual licensing (Oil and Gas) is an asset.
• 5-10 years of experience.
• Knowledge of wiring, plumbing and some air conditioning is required
• Ability to work efficiently and safely
• Strong communication skills, both written and verbal, and interpersonal skills. High customer service focus
• Technical/mechanical aptitude required

Benefits

• Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
• Competitive Compensation – Including an annual bonus plan, pension plan, and Sign-On Bonus
• Flexible Work Model – Structured rotational schedule, home after each shift
• Work Environment – Safety training and all equipment provided
• Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.

Training + Development

Interview process

Visa Sponsorship

Security clearance