Vita Group
Leading provider of high-quality construction, engineering, and technical services.
1 days ago
$30,000 - $30,000
Entry-level
Full Time
Leeds, England, United Kingdom
Onsite
Company Size
1,500 Employees
Service Specialisms
Sector Specialisms
Description
customer service
repair coordination
health safety
emergency response
marketing
community events
The role involves motivating the team, delivering exceptional customer service, and streamlining best practices. You will handle resident enquiries, resolve complaints, and maintain positive tenant relationships. You will coordinate repairs, oversee health and safety compliance, and act as the first point of contact in emergencies. Additionally, you will assist with marketing vacant studios and organise community events.
- Deliver exceptional customer service and resolve resident enquiries and complaints.
- Coordinate repairs and maintenance, overseeing contractors and ensuring timely completion.
- Enforce health, safety, and compliance with building regulations.
- Serve as first point of contact for emergencies and manage response actions.
- Assist with marketing vacant studios, conduct viewings and support leasing.
- Organise community events to foster a positive resident atmosphere.
Requirements
team management
facilities
budget management
strategic thinking
tech savvy
leadership
We require an experienced leader who has managed teams, daily operations, facilities and budgets within a premium brand environment. The ideal candidate is a strong communicator, hands‑on, technologically adept, and a strategic thinker who can thrive in rotating shift patterns.
- Lead, motivate and communicate clearly with the on‑site team.
- Proven experience managing teams, facilities and budgets in a premium brand.
- Strong interpersonal and people‑management skills; hands‑on and strategic thinker.
- Technologically proficient with operational software systems.
- Perkbox lifestyle points for a wide range of goods and experiences.
Benefits
Assistant Residence Manager – Leeds. Salary £30,000, permanent contract 45 hours per week. The management team works collaboratively Monday‑Sunday, with rotating shifts that can start as early as 7 am and finish as late as 9 pm, including two late finishes per week and one weekend in three or four.
Vita Student provides luxury, design‑focused student apartments with premium amenities and a vibrant city lifestyle. We are seeking an Assistant Residence Manager to support the Residence Manager in leading the on‑site team, upholding premium standards, and implementing operational strategies that meet brand objectives.
Vita Student offers a competitive benefits package, including 22–25 days paid holiday, 8 bank holidays, Perkbox lifestyle points, a 3 % employer pension contribution plus 5 % employee contribution, regular parties and events, recognition programmes, a structured career‑development pathway and 24/7 employee assistance.
The role does not provide Right‑to‑Work sponsorship and all offers are subject to pre‑employment checks, including DBS.
- 22–25 days paid holiday (pro‑rata) plus 8 bank holidays.
- Employer pension contribution of 3 % of salary plus 5 % employee contribution.
- Regular staff parties, events and recognition awards.
- Structured career development via tiered training and recognition schemes.
- 24/7 confidential employee assistance service.
Training + Development
Interview process
Visa Sponsorship
- no right to work sponsorship is offered; applicants needing sponsorship will not be progressed.
Security clearance
- employment offers are subject to satisfactory pre‑employment checks, including dbs checks.
Overview
- Committed to delivering innovative and reliable engineering solutions.
- Strong presence across multiple sectors, providing end-to-end services from planning to execution.
- Specializes in large-scale infrastructure and industrial projects, serving both private and public sectors.
- Diverse portfolio includes complex projects in energy, transport, and utilities.
- Reputation for quality and safety in delivering large, intricate projects on time and within budget.
Culture + Values
100% Reuse
Core Trim Materials
Commitment to achieving full reuse of core trim materials in innovative practices.
- Safety is prioritized above all else; employees are expected to leave facilities in the same condition they entered.
- Integrity is maintained by making the right choices, even when challenging, to ensure trust with employees, customers, and partners.
- Resourcefulness is demonstrated through relentless problem-solving and customer-centric collaboration across divisions.
- Responsibility is shown through enhancing community relationships, environmental care, and fulfilling commitments.
Environment + Sustainability
56% greenhouse gas reduction
Emissions Progress
Exceeded 2030 target by reducing greenhouse gas emissions compared to the 2019 baseline.
Top 1% globally
EcoVadis Rating
Achieved a Platinum EcoVadis rating, placing the company in the top 1% of organizations globally.
99.3% waste diversion
Waste Management
Diverted 99.3% of waste from landfill, demonstrating strong commitment to circular economy principles.
25,422 tonnes repurposed
Material Recovery
Repurposed 25,422 tonnes of excess trim material in 2022, reducing waste and promoting sustainability.
- Joined UN Race to Zero, committing to achieving net zero emissions by 2050
- Science-Based Targets initiative validated; on track for 1.5°C warming limit
- 100% renewable electricity across the Group
- Developed Orbis ULTRA foam with up to 95% recycled content; circular-economy closed-loop solution
- Aims for 50% of product range to have sustainable alternatives by 2030
- All new product developments include a sustainable option
- Lost Time Incident Frequency Rate (LTIFR) at lowest-ever 0.14, reflecting safe & sustainable operations
Inclusion & Diversity
- Introduced a diversity and inclusion policy to create a diverse, representative and inclusive workforce
- Require senior leadership recruitment partners to supply diverse short‑lists
- Recognise that equality and diversity principles lead to a healthier and more productive organisation
- Committed to complying with all employment legislation and opposing all forms of unlawful and unfair discrimination
- Encourage a culture where employees are treated with trust and fairness and cooperate actively in business improvement and innovation
- Invest in employee development and training to improve capabilities and organisational capacity