Operations Manager at Twc Services, Inc. in Summerville, SC | Kablio

Role

Description

revenue growth

safety coaching

budget forecasting

cost savings

workflow optimization

kpi management

Company Operations: Develops and implements strategies to drive revenue growth in service offerings. Creates and executes action plans to achieve established financial targets including gross margin, overhead and working capital as a percentage of revenue. Accountable for organizational performance in accordance with company standards, driving long-term client loyalty and growth, team member engagement, and financial results.
Safety Leadership: Promotes a culture of safety through continuous coaching, motivation, and setting clear expectations that are aligned to compliance and best practice. Ensures staff members complete safety training and comply with policies and procedures. Regularly monitors and evaluates technicians for safety compliance and documents within company systems.
Financial Management: Oversees budgeting, forecasting, and financial planning for operations departments. Monitors financial performance and analyze variances to ensure alignment with budgetary goals. Implements cost-saving measures and efficiency improvements to maximize profitability.
Operational Efficiency: Ensures high quality operational standards by following best practices to maximize workflows, technology, and information to continuously improve branch performance. Manages key performance indicators to ensure consistency between locations and adherence to the TWC Way. This includes daily service ticket review, maintaining hold board statuses, attending 3:00 meetings, and following dispatch best practices.

Requirements

leadership

bachelor's

5-7 years of service operations leadership experience
Bachelor's Degree or Technical Training Program Completion

Benefits

Paid holidays
Health, dental and vision insurance
Paid vacation
401k with company match and profit-sharing
Tuition reimbursement
Wellness reimbursement program
Continuing education and advancement opportunities
Term, AD&D and Dependent Life insurances
Growth potential with a stable company

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a focus on delivering comprehensive construction and facility management services.
Specializes in large-scale projects across industrial, commercial, and infrastructure sectors.
Known for tackling complex construction challenges in both public and private sector developments.
Offers a wide array of services, including project management, design-build, and general contracting.
Projects often include heavy civil works, structural engineering, and specialized infrastructure solutions.
Distinguished by its ability to execute time-sensitive projects, with a strong focus on quality and safety.
Proud of its history of sustained growth and consistently exceeding client expectations.

Culture + Values

Exceed our customers' expectations by providing easy, excellent service quickly and efficiently.
Continuously improving our people, processes and productivity.
Treat one another like family—a family‑owned, multi‑generational workplace where team members are self‑motivated, team‑oriented and enthusiastic.
Invest in you to help you continuously improve your own skills and knowledge.
Values honesty, integrity, quality craftsmanship, strong communication and conscientious teamwork.

Environment + Sustainability

No public net-zero commitment or specific sustainability targets found on official site or LinkedIn.
No measurable data-driven environmental strategy, goals or results currently disclosed.

Inclusion & Diversity

Affirmative Action and Equal Opportunity Employer—Minority/Female/Disabled/Gender Identity/Sexual Orientation/Veteran.
Participates in E‑Verify and provides disability accommodation.
Offers inclusive hiring support and access to diverse talent pools.

Articles

About Us

Careers

Role

Description

revenue growth

safety coaching

budget forecasting

cost savings

workflow optimization

kpi management

Company Operations: Develops and implements strategies to drive revenue growth in service offerings. Creates and executes action plans to achieve established financial targets including gross margin, overhead and working capital as a percentage of revenue. Accountable for organizational performance in accordance with company standards, driving long-term client loyalty and growth, team member engagement, and financial results.
Safety Leadership: Promotes a culture of safety through continuous coaching, motivation, and setting clear expectations that are aligned to compliance and best practice. Ensures staff members complete safety training and comply with policies and procedures. Regularly monitors and evaluates technicians for safety compliance and documents within company systems.
Financial Management: Oversees budgeting, forecasting, and financial planning for operations departments. Monitors financial performance and analyze variances to ensure alignment with budgetary goals. Implements cost-saving measures and efficiency improvements to maximize profitability.
Operational Efficiency: Ensures high quality operational standards by following best practices to maximize workflows, technology, and information to continuously improve branch performance. Manages key performance indicators to ensure consistency between locations and adherence to the TWC Way. This includes daily service ticket review, maintaining hold board statuses, attending 3:00 meetings, and following dispatch best practices.

Requirements

leadership

bachelor's

5-7 years of service operations leadership experience
Bachelor's Degree or Technical Training Program Completion

Benefits

Paid holidays
Health, dental and vision insurance
Paid vacation
401k with company match and profit-sharing
Tuition reimbursement
Wellness reimbursement program
Continuing education and advancement opportunities
Term, AD&D and Dependent Life insurances
Growth potential with a stable company

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found