Neighbourhood Manager

• Work as part of the General Needs Housing Management Team, leading on the development of the service and the team members so they have the requisite knowledge, skills, experience and tools to undertake their roles in full
• Hold Neighbourhood Officers within their team accountable for their performance and the quality of their work
• Use measures, data and workplace observations to establish the demand on the team and capacity of the team to meet its purpose
• Work within the resources allocated to the service and constantly monitor the cost benefits of service developments, ensuring that the service offers the maximum value for money possible
• Responsible for supervising a team of Neighbourhood Officers by developing and delivering the service, so that it supports the organisations overarching vision of Improving lives Incommunities, and more specifically supporting the team in achieving its' ambition of zero voids and zero debt

A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process

An exciting opportunity has arisen to become our new Neighbourhood Manager at Incommunities. We are looking for someone with a track record of leading a team of Neighbourhood Officers to deliver a high quality housing management service, so that our customers can live well and enjoy their homes and neighbourhood.

We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.

• Knowledge and previous experience of housing management
• Minimum of 2 years experience of leading a team or in a supervisory role
• Knowledge of regulatory requirements, housing policy, practice and current legislation and an understanding of the implications of these for the delivery of a quality housing management service
• Practical experience of providing excellent customer service and dealing with complaints
• Leadership skills with the ability to motivate a large team to meet targets

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives.

• £1,000 essential car user allowance per year plus mileage
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support
• Access to an Employee Assistance Programme which includes help with medical, financial, and legal information, plus counselling and relationship support.
• A supportive culture that values employees work life balance.
• Social Housing Pension Scheme with up-to 10% employer contribution
• Salary ranges from £41,562 up-to £46,202 per year dependent on experience
• Local gym membership discounts.
• Cycle to work scheme.
• 28 days annual leave, which increases with service plus bank holidays
• Agile and hybrid working with free parking onsite.
• Training, development, and funded qualification opportunities.
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership.