Provider of modular offices, portable storage & temporary space solutions across North America.
Manages logistics scheduling, dispatching drivers/vendors, and oversees delivery operations.
10 days ago ago
Junior (1-3 years)
Full Time
Columbus, OH
Onsite
Company Size
4,500 Employees
Service Specialisms
Modular Building Solutions
Portable Storage Solutions
Project Management
Construction Services
Turnkey Solutions
Fleet Management
Site Services
Temporary Space Solutions
Sector Specialisms
Construction & Builders
Energy & Industrial
Retail & Distribution
Manufacturing
Education & Government
Healthcare & Entertainment
Role
Description
dispatch scheduling
route planning
driver scheduling
delivery documentation
digital tracking
dot compliance
Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate
Review Drivecam coaching opportunities and take action as necessary
Confirm site readiness, delivery access and permitting
Sets daily/weekly/monthly priorities for the team
Conducts performance discussions and training
Coordinate employees, or vendors and contractors for timely completion of complex installation and removal
Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units
Ensures operating standards are conducted; supported by robust training and communication actions
May manage one or more Branch Administrative employees
Conducts business in compliance with all Environmental Health & Safety Policies.
Build sustainable relationships and trust with vendors through open, proactive communication
Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable:
Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments.
Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit
Ensure drivers document damages at retrieval and return
Schedules and assigns services and maintenance calls supporting customers on rent
Assists Drivers in change of schedule or route issues, when necessary
Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties
Monitors and documents DVIR and preventative maintenance files
Communicates with customers to assist in scheduling daily/weekly/month activities
Conducts periodic safety meetings as well as updating safety documents and logs.
This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
Scheduling, route planning and optimization
Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors
Ensures all daily/weekly/monthly paperwork is completed, recorded and filed
Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin
Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan
This role owns DOT compliance within an assigned territory
Requirements
logistics
customer service
crm
salesforce
ms office
high school
3 years logistic experience
Strong customer service orientation, active listening, excellent oral/written communication
2 years work experience
Ability to effectively manage multiple, changing priorities in a fast-paced environment
2 years experience managing one or more employees
Familiarity with CRM system or other contact management platform
Familiarity with DOT compliance and vehicle telematics
MS Office/Excel/Word/Outlook experience
Experience working with outside vendors, including pricing and schedule negotiations
OR 1 year of experience with WillScot
Experience working directly with customers by phone and email
The ability to tracks drivers / venders through digital applications for on time excellence
High school diploma, GED, or 3 years of applicable experience
Ability follow direction and meet deadlines in a fast-paced environment
Salesforce experience
Trustworthy & Reliable
Experience applying creativity to problem-solving
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1944
Year Established
Pioneered the concept of modular office spaces.
2020 Merger
Became Industry Leader
Merged with Mobile Mini, establishing a dominant presence in temporary space solutions.
$2.4B Revenue
Annual Revenue
Generated significant revenue through innovative turnkey site solutions.
260+ Locations
Branch Network
Operates across North America, maintaining a vast network of drop lots.
Pioneered the use of modular office spaces.
Rebranded in 2024 with the tagline 'Right From the Start'.
Offers solutions such as construction site offices, temporary classrooms, event spaces, and mobile healthcare clinics.
Specializes in providing modular offices, classrooms, blast-resistant modules, and climate-controlled storage units.
Culture + Values
Dedication to Health and Safety
Commitment to Inclusion and Diversity
Drive to Be Excellent
Trustworthiness and Reliability
Devotion to Our Customers
Focus on Our Community
Environment + Sustainability
7x refurbished
Modular Units Refurbished
Modular units are refurbished up to 7 times over 20 years, significantly extending their lifecycle.
400+ vehicles
Decommissioned Diesel Vehicles
Over 400 diesel vehicles were decommissioned in 2023 as part of efforts to reduce greenhouse gas emissions.
20% GHG reduction
CNG Truck Emissions
Piloting compressed natural gas (CNG) trucks that reduce greenhouse gas emissions by approximately 20% compared to diesel alternatives.
100M sq ft
Reusable Units Leased
Leasing over 100 million square feet (~2,000 football fields) of reusable units, minimizing waste and promoting circularity.
Improve energy efficiency of products through innovation and customer collaboration in energy-efficiency reporting
Minimize waste sent to landfills via reuse, recycling, waste characterization studies, reducing packaging and single-use products
Board-directed ESG strategy since 2020 focused on environmental responsibility and set for inaugural Corporate Responsibility Report in 2024
Greenhouse gas and waste tracking baseline established in 2022; piloting alternative fuel vehicles, replacing older vehicles with efficient or electric alternatives
Inclusion & Diversity
Since 2022
ESG Strategy Implementation
The company has formally integrated inclusion and diversity as a key aspect of its ESG strategy since 2022.
3.3★ Rating
Glassdoor D&I Rating
The company holds a 3.3-star rating for Diversity & Inclusion on Glassdoor, based on 346 ratings.
Inclusiveness Resource Teams: Women of WillScot (WOW), BOLD (Black Organization for Leadership & Direction), Veterans United, Hispanos, PRISM
Ongoing oversight and dedicated roles for DEI, with training on respectful communication, bystander intervention, whistleblower protection
No gender representation percentages publicly disclosed, but structured focus on improving inclusion and diversity across all levels as part of ESG pillars