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Retirement Villages Group Ltd

Estates Operative (Maintenance)

Company logo
Retirement Villages Group Ltd
Retirement Villages Group Ltd develops and operates retirement communities across the UK.
Perform maintenance tasks and ensure a safe, well-kept, and enjoyable environment in a retirement village, with some driving and community support.
22d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
East Grinstead, England, United Kingdom
Field
Company Size
1,000 Employees
Service Specialisms
Property Development
Design
Project Management
Consulting
Architecture
Sector Specialisms
Residential
Retirement Communities
Independent Living
Care Homes
Property Development
Healthcare
Community Living
Support Services
Role
What you would be doing
maintenance
alarm systems
compliance checks
resident support
inspections
  • Carrying out planned and reactive maintenance across the village (plumbing, carpentry, decorating, drainage, general repairs).
  • Testing and maintaining alarm systems, ensuring safety and compliance at all times.
  • Conducting and recording weekly and monthly compliance checks.
  • Driving the village minibus to support residents with outings and appointments.
  • Supporting with seasonal tasks such as clearing paths and gritting during winter.
  • Providing out-of-hours emergency cover on a rota basis.
  • Working collaboratively with colleagues to deliver excellent resident service and support the wider team.
  • Upholding health and safety standards, including COSHH compliance.
  • Inspecting and maintaining fixtures, fittings, and equipment, promptly reporting and resolving issues.
What you bring
problem solving
physical stamina
customer service
driving licence
trade skill
  • Good problem-solving skills and ability to prioritise tasks.
  • Physical stamina to meet the demands of the role.
  • Strong customer service and communication skills, with empathy and respect for residents.
  • A D1 driving licence (or willingness to undertake training).
  • A trade skill in plumbing or carpentry (or extensive relevant maintenance experience).
Benefits
  • Age Well - creating a world where everyone has the opportunity to age well.
  • A supportive and inclusive working environment.
  • Opportunities for training, development, and professional growth.
  • Competitive salary and benefits package.
Training + Development
Information not given or found
Company
Overview
  • Retirement Villages Group Ltd is a leading provider of retirement communities across the UK.
  • Founded with the goal of offering a range of retirement living options, the company operates several premium, purpose-built villages.
  • The company focuses on providing residents with high-quality housing options and a supportive community.
  • Each development includes amenities and services tailored to enhance the quality of life for older adults.
  • With a diverse portfolio of properties, Retirement Villages Group Ltd has expanded significantly in recent years.
  • The company is known for creating vibrant, sustainable communities that cater to both independent and assisted living needs.
  • In addition to residential services, the company provides a range of on-site facilities including healthcare services and leisure activities.
  • Their developments are located in scenic areas, offering peaceful, safe environments for retirement living.
  • Retirement Villages Group Ltd is committed to maintaining high standards in both design and care services.
Culture + Values
400+
Dedicated Team
A vibrant team of over 400 friendly, open, and dedicated individuals led by Village Managers committed to fostering a strong community environment.
  • Our values are our DNA. They are a positive statement of what we believe and how we do things to the best of our ability.
  • Belief in aging well within a community enabling health, purposeful living, and respect for the planet.
  • Hospitality-led service encouraging independence and a feeling of being ‘at home’, supported by vibrant and integrated communities.
  • Enhancing life through healthy living, staying active, and providing a safety net of care.
  • Offering customers choice and flexibility.
Environment + Sustainability
20%
biodiversity target
Achieves a 20% biodiversity net gain, exceeding the UK's requirement of 10%.
100%
green energy
All assets now using green-tariff energy.
£1.2M
retrofit investment
Invested £1.2 million in eight retrofit projects.
48%
energy reduction
Solar panels at Charters Village reduce energy use by 48%.
  • Science Based Targets approved; net-zero operational carbon by 2030.
  • New developments net-zero carbon from 2024.
  • Supply-chain net-zero carbon target by 2034.
  • Zero waste to landfill from operations by 2025.
  • Biodiversity baseline: 287 units valued at £6.3 million across 11 communities.
  • Support residents’ recycling via self-managed centres, water-butts, composting and eliminating single-use plastics.
Inclusion & Diversity
14.2%
Gender Pay Gap
The company has reduced its gender pay gap from 18% to 14.2%, showing progress toward pay equity.
80%
Social Connection Target
Aiming for 80% of residents to report strong social connections by 2026, reflecting a commitment to community well-being.
10%
Volunteering Engagement
Targeting 10% of residents to participate in volunteering, fostering community contribution and social impact.
5%
Workforce Development
Aiming for 5% of the workforce to comprise apprentices, trainees, or graduates, investing in future talent and skills development.
  • All employees are paid at least the Real Living Wage.
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