Receptionist

Description

• Creating initial client files in the EHR.
• Welcomes clients, providing a warm welcome and assistance with any paperwork needed.
• Informs and assists the public with NAC programs, procedures, etc.
• Set client appointments and ensure that appointments are accurately logged into EHR system daily.
• Receive and accurately distribute calls, faxes, mail and messages.
• Assists with ordering, receipt, distribution and monitoring of supplies.
• Maintain appearance of reception area and lobby.
• Greets and refers the visitors to appropriate the individuals, agencies, etc.
• Assists with the flow and processing of client referrals and client eligibility.

Requirements

• Must be able to work well with others in a team approach.
• First Aid and CPR certified within the first 30 days of employment and maintained throughout employment.
• Bilingual- Spanish preferred but not necessary
• Outstanding telephone etiquette
• HS/GED, required.
• Experience in working with the Native American population preferred
• Excellent customer service skills - courteous and helpful at all times.
• Must be prepared to handle highly sensitive and confidential information-HIPPA Compliance
• Fingerprint Certificates within 90 days of hire.
• At least 1 year of customer service and office experience in a behavioral health environment preferred.
• MS Office proficiency
• Ability to maintain composure in a busy, demanding work environment
• Excellent communication skills – written and oral
• Must understand the recovery process of the chemically dependent individual
• Able to sit, stand and walk with/ without accommodation.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance