Provides water and wastewater services to residential, commercial, and industrial customers.
Install, maintain, inspect, and repair water utility infrastructure safely.
11 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Huntington, WV
Field
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
Description
heavy equipment
water mains
valve operations
field services
data entry
customer communication
Identifying existing and predictable hazards in the surroundings, or working conditions which may be unsanitary, hazardous, or dangerous to employees
Operate heavy equipment, machinery, and specialized equipment used in the operation and maintenance of the water system, including but not limited to: mini-hoes (or equivalent), forklifts and fork trucks, dump trucks, utility and pickup trucks, skid-steer vehicles, off-road vehicles, soil compaction machines, valve operators, and other equipment necessary for field services work
Assist with major equipment maintenance and repairs as assigned.
Repair and/or replace water mains and services of varying materials in accordance with safe working procedures established for the same
Train with Utility Workers, Senior Utility Workers and Equipment Operators
Install, test, inspect and maintain Field Services apparatuses, including, but not limited to, water mains, hydrants, valves, services, curb stops, in accordance with American Water, AWWA and/or governmental standards
Turn main line and/or service line valves to close or open water flow through pipelines or services. Disconnect water pipe and connects water meter to outlet and inlet pipe unions
Reading and comprehending maps, diagrams, practices, regulations/policies, and environmental standards and compliance requirements
Perform sanitation procedures in accordance with American Water, AWWA and/or governmental requirements. Dechlorinate water used in sanitation prior to discharge to streets, streams, ditches or other areas
Complete all forms, timesheets, inspection sheets and other documents as required by the Company or governing board(s) or committee(s)
Use safe working practices in the performance of duties and ensure that proper safety practices are used by all workers, including stopping all work, if necessary, to maintain a safe working environment
Assist in the Installation and maintenance of water mains, hydrants, valves, services and other Field Services apparatuses
Utilize laptop and desktop computers, smart phones, tablets and/or other handheld devices to enter data, complete orders, compute and enter timesheets, and other duties as required and assigned
Take prompt corrective measures to eliminate hazards
Perform routine and preventive maintenance of vehicles, tools, and equipment
Work a flexible schedule, which may include evenings, weekends, holidays and overtime
Incumbents will be authorized to take prompt, corrective actions to eliminate hazards
Communicate with customers on site and with coworkers to satisfy customer requests or inquiries
Establish and maintain effective working relationships with public officials, employees and the public
Requirements
class e license
mechanical repair
computer skills
high school
water utility
safety practices
Incumbents may be required to work overtime, weekends, and holidays; in all weather conditions; under hazardous conditions; on congested roadways, obstructed roads, high structures; around operating equipment; in a noisy environment; with and around chemicals; and with the physical ability and stamina to perform strenuous physical work associated with water utility installation and maintenance work
General Knowledge of safe practices for operation and maintenance of underground utilities, including worksite safety
West Virginia Class E Driver’s License (or equivalent) with appropriate medical certifications for equipment operation
General mechanical and plumbing repair and diagnosis
Heavy Work: exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
General computer skills, including desktop and laptop computers, smart phones, tablets, and/or other handheld devices
Position requires standing, walking, use of hands to handle, grip, or control, reaches, stoops, kneels, crouches, crawls. Vision requirements are for close work as well as distance vision
High School Diploma or General Equivalency Degree (GED)
Maintain regular, predictable and punctual attendance
Two (2) years of experience in potable water utility work and a minimum of one (1) year of experience with West Virginia American Water (preferred)
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
Provides vital water and wastewater services, ensuring communities have access to clean water.
Has a long history of managing water infrastructure in partnership with municipalities.
Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
Known for innovation in water management, offering sustainable solutions to modern water challenges.
A trusted provider for residential, commercial, and industrial customers across the U.S.
Culture + Values
Safety first – safety is our top focus for every employee, customer and community we serve.
Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
Environment + Sustainability
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
Inclusion & Diversity
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
Annual Performance Plan includes Employee Diversity as performance metric.