Provide support to staff to encourage team work and lead as an example in creating a harmonious environment
Generate necessary legal action, documents and process in accordance with State and Company guidelines
Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.)
Plan weekly/daily office staff schedules and assignments
Coordinate maintenance schedule and assignments with Maintenance Supervisor
Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.)
Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours
Ensure that leasing techniques are effective in obtaining closing
Assure quality and quantity of market ready apartments
Assist in preparing annual budgets and income projections
Gather information about market competition in the area
Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance
Address resident concerns and requests on timely basis to ensure resident satisfaction with management
Ensure that all service requests are recorded and communicated appropriately to maintenance
Ensure property is rented to fullest capacity
Ensure efficiency of staff through ongoing training, instruction, counseling and leadership
Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow
Represent the company in a professional manner at all the times
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance
Ensure that A/P invoices are submitted for payment, handle petty cash and all funds
Utilize marketing strategies to secure prospective residents
Requirements
multifamily
commercial
financial
entrata
can‑do
Must have a minimum of 3-5 years multifamily experience, including management.
Commercial experience preferred
Demonstrated ability to understand financial goals, operate asset in owners’ best interest in accordance with established policies and procedures
Entrata proficiency preferred
Must possess a positive, can-do attitude
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
criminal background investigation, credit check, and drug screening required.
Company
Overview
Founded in 1984
Year Founded
The company was established in 1984, marking the beginning of its journey from a startup to a boutique firm.
4 decades of experience
Years of Experience
With over four decades of experience, the company has evolved into a leading boutique firm in property management.
Manages properties across Virginia, Maryland, Oklahoma and expanding into Georgia, North Carolina, South Carolina, Florida and Tennessee
Handles conventional market-rate, multifamily, affordable housing including HUD and tax credit programs
Services include tenant screening, rent collection, maintenance, inspections, construction project management, turnarounds, lease-ups, due diligence, interior design, brokerage, and asset management
Optimizes value for clients such as major financial and real estate firms through strategic renovations and meticulous operations
Operates with a boots-on-the-ground ethos, delivering proactive on-site service day to day
Typical projects involve repositioning underperforming apartment communities, guiding lease-ups, and managing both market-rate and subsidized housing portfolios
Standout fact: tight relationships with financing and development partners such as HUD, VHDA, Boston Capital and state agency programs enhance its ability to tackle complex affordable housing deals
Culture + Values
Commitment to operational excellence and client satisfaction
Drive for innovation and continuous improvement
Focus on sustainability and environmental stewardship
Integrity and transparency in all business dealings
A collaborative and inclusive team-oriented culture
Dedication to the growth and development of employees
Environment + Sustainability
100%
Carbon Neutral by 2030
Aims to achieve net-zero carbon emissions by 2030 across all operations.
30%
Energy Efficiency Savings
Investment in technologies that reduce energy consumption by 30% or more.
Committed to reducing carbon footprint and improving environmental sustainability across all operations.
Utilizes sustainable materials and resources in development projects.
Focuses on reducing waste through recycling and responsible waste management systems.
Promotes water conservation and reduces energy consumption across managed properties.
Inclusion & Diversity
Fosters an inclusive culture where all employees are valued and treated with respect.
Focuses on gender equity and equal opportunity in hiring and career advancement.
Actively working to increase the representation of women in leadership roles.
Has established clear diversity goals to improve workforce diversity year-over-year.