Plumber at Mears Group Plc in Norwich, England, United Kingdom | Kablio

Role

Description

pipe repair

leak detection

fixture replacement

hot water

emergency rota

job recording

Repair or replace pipework, valves, and fittings
Diagnose and repair leaks, blockages, and drainage issues
Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
Work respectfully in residents’ homes, maintaining a clean and safe environment
Adhere to all health and safety policies and procedures
Replace taps, toilets, cisterns, basins, and other sanitary ware
Investigate and resolve issues with hot water systems and radiators
Participate in the out-of-hours emergency rota when required
Maintain tools, equipment, and company vehicle in good working order
Carry out responsive plumbing repairs in occupied properties
Ensure all work complies with current plumbing regulations and health and safety standards
Identify and report any additional works, safeguarding concerns, or property issues
Provided high levels of customer care at all times
Record job details, materials used, and completion notes using handheld devices or job sheets

Requirements

health & safety

handheld devices

problem solving

customer service

nvq plumbing

driving licence

Good understanding of health and safety regulations and safe working practices
Ability to use handheld devices or job management systems to record work
Strong fault-finding and problem-solving skills
Excellent customer service skills, with experience working in occupied homes
NVQ level 2 or above in Plumbing
Ability to work independently and manage workload effectively
Full UK driving licence
Proven experience in domestic repairs and maintenance in a plumbing position

Benefits

Company Van, Fuel Card, and Uniform
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship is offered; candidates must already have the right to work in the uk.

Security clearance

all roles are subject to relevant background, identity and security checks before employment.

Company

Overview

Revenue Tops £1.13亿

Annual Revenue

The company achieved over £1.13 billion in revenue during 2024.

Founded in 1988

Year Established

The company was established in Gloucestershire in 1988.

Over 700,000 Homes

Social Homes Managed

The company maintains over 700,000 social homes across the UK.

Rapid growth through acquisitions and organic expansion.
Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
Strategic acquisitions have shaped its full-service housing platform.

Culture + Values

Customer First – We put our customers at the heart of everything we do.
Make a Difference – We work with passion and drive to make a real difference.
Be Accountable – We take ownership and are responsible for our actions.
Teamwork – We believe in the power of collaboration and working together.
Integrity – We act with honesty and transparency in everything we do.

Environment + Sustainability

Net zero target

By 2050

A commitment to achieving net zero carbon emissions by 2050.

50% reduction target

Carbon emissions by 2030

Aiming to reduce carbon emissions by half by 2030.

Sustainable construction practices and solutions.
Investment in low-carbon technologies and renewable energy sources.
Reducing waste to landfill through effective recycling programs.
Partnerships with suppliers to improve sustainability across the supply chain.

Inclusion & Diversity

40% by 2025

Women in Leadership

Aim to achieve a gender balance target with 40% women in leadership roles by 2025.

Continuous monitoring and reporting on gender diversity.
Annual training on unconscious bias and inclusive leadership.
Support for gender pay gap reporting and reduction initiatives.
Encouraging flexible working to support diverse teams.

Articles

Careers at Mears Group

Our Services

Mears Group Overview

Role

Description

pipe repair

leak detection

fixture replacement

hot water

emergency rota

job recording

Repair or replace pipework, valves, and fittings
Diagnose and repair leaks, blockages, and drainage issues
Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
Work respectfully in residents’ homes, maintaining a clean and safe environment
Adhere to all health and safety policies and procedures
Replace taps, toilets, cisterns, basins, and other sanitary ware
Investigate and resolve issues with hot water systems and radiators
Participate in the out-of-hours emergency rota when required
Maintain tools, equipment, and company vehicle in good working order
Carry out responsive plumbing repairs in occupied properties
Ensure all work complies with current plumbing regulations and health and safety standards
Identify and report any additional works, safeguarding concerns, or property issues
Provided high levels of customer care at all times
Record job details, materials used, and completion notes using handheld devices or job sheets

Requirements

health & safety

handheld devices

problem solving

customer service

nvq plumbing

driving licence

Good understanding of health and safety regulations and safe working practices
Ability to use handheld devices or job management systems to record work
Strong fault-finding and problem-solving skills
Excellent customer service skills, with experience working in occupied homes
NVQ level 2 or above in Plumbing
Ability to work independently and manage workload effectively
Full UK driving licence
Proven experience in domestic repairs and maintenance in a plumbing position

Benefits

Company Van, Fuel Card, and Uniform
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship is offered; candidates must already have the right to work in the uk.

Security clearance

all roles are subject to relevant background, identity and security checks before employment.

Company

Overview

Revenue Tops £1.13亿

Annual Revenue

The company achieved over £1.13 billion in revenue during 2024.

Founded in 1988

Year Established

The company was established in Gloucestershire in 1988.

Over 700,000 Homes

Social Homes Managed

The company maintains over 700,000 social homes across the UK.

Rapid growth through acquisitions and organic expansion.
Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
Strategic acquisitions have shaped its full-service housing platform.

Culture + Values

Customer First – We put our customers at the heart of everything we do.
Make a Difference – We work with passion and drive to make a real difference.
Be Accountable – We take ownership and are responsible for our actions.
Teamwork – We believe in the power of collaboration and working together.
Integrity – We act with honesty and transparency in everything we do.

Environment + Sustainability

Net zero target

By 2050

A commitment to achieving net zero carbon emissions by 2050.

50% reduction target

Carbon emissions by 2030

Aiming to reduce carbon emissions by half by 2030.

Sustainable construction practices and solutions.
Investment in low-carbon technologies and renewable energy sources.
Reducing waste to landfill through effective recycling programs.
Partnerships with suppliers to improve sustainability across the supply chain.

Inclusion & Diversity

40% by 2025

Women in Leadership

Aim to achieve a gender balance target with 40% women in leadership roles by 2025.

Continuous monitoring and reporting on gender diversity.
Annual training on unconscious bias and inclusive leadership.
Support for gender pay gap reporting and reduction initiatives.
Encouraging flexible working to support diverse teams.

Articles

Careers at Mears Group

Our Services

Mears Group Overview