Inside Sales Representative-Sacramento, CA

Overview

Handle inquiries, quote, process orders, and maintain customer relationships for branch sales.

Key Responsibilities

• customer updates
• relationship management
• crm entry
• delivery estimation
• quote preparation
• issue resolution

Tasks

The Inside Sales Representative is responsible for supporting the sales efforts of the branch to ensure the successful execution of sales plans. The Inside Sales Representative sells, quotes, and promotes the building materials program in addition to ensuring prompt and accurate communication with customers on their orders and delivery dates. -Update customers of any changes to the promised delivery date. -Develop and maintain customer relationships. -Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager. -Overcome technical and business objections for prospective customers. -Work with customers to convert inbound inquiries into actual sales. -Enter new customer data and other sales data for current customers into computer database. -Communicate with buyers on product shortages or quality issues. -Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules. -Investigate and resolve customer problems, including warranty service. -Emphasize salable features, quotes prices, and prepares sales orders for orders obtained. -Comply with required company policies and procedures.

Requirements

• associate's
• bachelor's
• 3-5 years
• excel
• project management
• customer service

What You Bring

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test. -Possesses general business acumen. -Ability to develop quick rapport with employees and customers. -Results driven and ability to generate innovative and creative solutions to problems. -Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred -3-5 years' related experience and/or training; or equivalent combination of education and experience -Ability to manage multiple projects. -Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced). -Must exhibit customer service skills and the ability to develop relationships over the phone.

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Benefits

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment. -Employee Assistance Program -Paid Time Off (PTO) -Health Savings Account (HSA) -401(k) Retirement Plan with company match -Career advancement opportunities -Medical, Vision, Dental Insurance -Group Term Life Insurance and AD&D -Employer Paid Long-Term & Short-Term Disability -Competitive compensation package (base pay & commission) -8 Company Paid Holidays & 1 Floating Holiday -Paid time-off (PTO) and company paid holidays -401(k) with a Company Match -Health, Dental, and Vision Insurance -Voluntary Supplemental Hospital and Accident Plans -Flexible Spending Account (FSA)

About Woodgrain

-Diversified during both world wars by manufacturing ammo boxes, truck parts, and airplanes. -By 1985 sales surged further via acquisitions. -Typical projects span producing bespoke moulding systems, stile-and-rail doors, factory-finished door components, vinyl and aluminum windows, plus cabinetry parts. -Recent strategic acquisitions include Trimco Millwork, Huttig Building Products, and Kelleher Corporation, expanding reach and product breadth across North America. -Additionally serves pet-related markets, offering horse and pet products alongside traditional building materials. -Blends traditional craftsmanship with modern tech like CNC-tooling, continuous yield optimization, and standardized profiles to ensure quality and efficiency.

Sector Specialisms

Security Clearance

-employment offers are contingent upon pre‑employment background and drug screening; some positions require a fitness for duty test.