Receptionist/Administrator (Job Share - Part Time) 5 days pw morning

Description

• To work collaboratively with the job share partner to ensure smooth and consistent running of all functions.
• Franking outgoing mail when required.
• Determine the purpose of calls and forward to the appropriate person/Department or interact with the caller on behalf of Taylor Wimpey.
• Receive goods/services into reception, notifying individuals of delivery – keeping reception area clear at all times.
• Arranging couriers
• Organise own holiday cover in advance, liaising with Executive Secretary and other part-time receptionist.
• Assist the Finance Department with processing invoices and dealing with queries when requested.
• Ensure all staff log in and out of office using company logging in and out systems in place at the time.
• Answer the telephone in a professional and courteous manner as quickly as possible.
• To ensure good customer care by responding quickly, politely and efficiently to telephone calls.
• Control meeting room diaries.
• Provide essential cover when other part-time receptionist is on holiday or during any absence.
• To maintain the abbreviated dialling system and assist with the directory and ‘phone system
• Order the stationery for the office and all departments.
• Assist other Departments with administrative duties as and when required.
• To ensure continuous reception cover by operating a true job share with the other part time receptionist as a priority
• To provide switchboard training to fellow employees, if necessary
• Type up standard letters and forms when requested.
• Assist Executive Secretary and Departments as and when required.
• Receive and distribute mail/parcels as they arrive.
• To maintain staff and site contact details, updating monthly or as necessary (i.e. staff listings, telephone lists etc).
• Take accurate messages from clients when necessary and deliver these messages to the appropriate person in a timely manner.
• Determine the nature of business and announce visitors to the appropriate person/Department.
• Welcome on-site visitors, logging them in and out of the Regional Office, always ensuring that Company Health & Safety/Security Policies & Procedures are complied with.
• Assist in monitoring the franking machine supplies and payment top up.
• To deliver an efficient and professional Reception service operating the relevant telephone system.

Requirements

• Outlook, Word, Excel literate
• Strong customer focus
• Strong administration experience
• Used to working within a fast paced & pressurised office
• Ideally receptionist background

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance