Call Centre Advisor at Anglian Home Improvements in Norwich, England, United Kingdom | Kablio

Login

Sign up

Anglian Home Improvements

About us Talk to us Privacy Terms & Conditions

Popular Jobs Blog Engineering & Design Management Trades & Technicians Top Companies

Jobs in LondonReceptionist General Operative Marketing Data Analyst Cleaner Customer Service Project Manager Executive Assistant Electrician

Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.

Copyright © 2025 Kablio

Call Centre Advisor

Anglian Home Improvements

Leading UK home improvement company specializing in windows, doors, conservatories, and more.

Convert inbound calls/online chats into leads and set appointments for sales team.

6 days ago ago

Entry-level, Junior (1-3 years)

Full Time

Norwich, England, United Kingdom

Office Full-Time

Company Size

2,000 Employees

Service Specialisms

Home Improvements

Windows and Doors Installation

Conservatories

Double Glazing

Roofline

Insulation

Roofing Services

Guttering Services

Sector Specialisms

Residential

Buildings

Role

Description

customer service

prospect calls

appointment setting

product walkthrough

target achievement

Meeting set targets through your product knowledge and excellent customer service
Calling prospective customers at their request or speaking with them on-line
Securing an appointment for our sales team to meet our customer and complete the sale
Listen to what our customers want and walk them through our product ranges

Requirements

it

telesales

retail

customer service

communication

teamwork

Basic IT skills
Skills in telesales, retail, estate agency or customer service desirable
Great verbal communication skills
Ability to work in a team and follow direction

Benefits

Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes
Paid time off annually to volunteer
Competitive salary and performance related bonus up to an extra £8k per annum or £666 each month
Break out games room
Discounted staff purchase scheme
31 days holiday, increasing to 33 days after 2 year's service
A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies
Frequent internal Call Centre incentives and rewards

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Delivering high-quality products, including windows, doors, conservatories, and garage doors.
Specializing in energy-efficient home solutions to help reduce carbon footprints.
Providing professional installation services nationwide for both homeowners and businesses.
Known for innovation in advanced, energy-efficient windows and home improvement products.
Committed to quality, reliability, and outstanding customer service.

Culture + Values

All our products are ‘Made in Britain’ from start to finish and manufactured to the highest industry standards.
Highly skilled and experienced craftspeople take exceptional pride in their work, with many part of the Anglian family for years.
Every job is tailored and precision-made, with great attention to detail in design, manufacture, and installation.
A nationwide network of designers spends time getting to know each customer’s requirements.

Environment + Sustainability

Recycles removed uPVC windows into non-visible parts of new frames.
Recycles old window panes, glass off-cuts, timber, solar film, paper, and polythene.
Company-wide 'Switch It Off' electricity conservation campaign.
Upgrading pre-2002 uPVC to A-rated windows saves ~0.47 tonnes CO₂ per house per year.
Recycling through scrappage scheme: ~108,000 windows/doors, 2,268 tonnes glass, and 282 tonnes metal annually.

Inclusion & Diversity

Woman representation not publicly specified; no gender‑related statistics available in sources.
No specific DEI strategic goals or outcomes disclosed on website or LinkedIn.

Articles

Anglian Home Improvements - Careers

Anglian Home Improvements - Customer Reviews

1966

Year Founded

Established over five decades ago, the company has a long-standing legacy of transforming homes across the UK.

10-year guarantee

Quality Assurance

Reflects our commitment to delivering long-lasting products with reliable service.

15-year sealed units

Durability承诺

Demonstrates our dedication to producing products that last for years with minimal maintenance.

£184/year

Energy Savings

Typical house saves on energy bills annually with A-rated windows.

1.9k tonnes

Annual Recycling

Recycling program processes 1,900 tonnes of uPVC annually.

4.7 tonnes

CO₂ Savings Over Decade

Upgrade to A-rated windows saves CO₂ over 10 years.

850 tonnes/year

CO₂ Reduction

Installed new cooling systems in extrusion factory reduce CO₂ emissions significantly.