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Contract Administrator
Sureserve
Administrative role supporting a team of engineers and liaising with clients and tenants in a national company offering heating and hot water solutions in the social housing sector.
21d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Welwyn Garden City, England, United Kingdom
Office Full-Time
Company Size
1,600 Employees
Service Specialisms
Building Services
Electrical Engineering
Mechanical Engineering
Energy Management
Facilities Management
Asset Management
Construction Services
Project Management
Sector Specialisms
Social Housing
Public Buildings
Education
Energy Services
Industrial Buildings
Commercial Buildings
Energy Services
Insulation
Role
What you would be doing
work planning
internal liaison
record maintenance
data cascade
client calls
- Planning the day to day works of the Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, Apprentices, and distribute/communicate work accordingly.
- Liaise with the other Contracts Administrators and Supervisors.
- Ensuring up to date records are both produced and kept via the appropriate mediums on time.
- Ensuring the cascade of data is both accurate and timely.
- Answering and dealing with phone calls from both Clients and Tenants.
What you bring
customer service
high volume
microsoft
it systems
organizational
- Understand and work to an excellent level of customer service.
- Experience of handling a high volume of calls will be beneficial
- The ideal candidate will have experience and be proficient with Microsoft packages, IT systems and databases and possess strong organisational abilities.
- Service level awarded annual leave
- Cycle to Work Scheme
- Dental/Healthcare cash plan
- Sureserve Academy- a platform for development, career progression
- Employee Voice Programme
- Electric Vehicle Leasing Scheme
- Social activities for all of our teams
- Employee wellbeing programme, occupational health support, telephone support- counselling for staff
- Enhanced Maternity & Paternity Packages
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal records check (dbs)
- reference checks
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Company
Overview
- Delivers reliable energy efficiency services across the UK.
- Specialises in energy management, compliance, and asset maintenance.
- Focuses on optimising energy use and ensuring regulatory compliance for clients.
- Works with a broad client base, from local authorities to major utilities companies.
- Renowned for expertise in providing turnkey solutions for energy efficiency and environmental control.
- Has completed diverse projects, including residential refurbishments and industrial energy upgrades.
- Utilises innovative technologies to drive energy savings and sustainability.
- Strong presence in both public and private sector projects across the UK.
- Regularly involved in large-scale infrastructure projects focused on reducing energy consumption.
- Delivering excellent customer service
- Achieving high levels of quality and efficiency
- Striving for continuous improvement
- Operating with integrity and accountability
- Fostering a collaborative, team-oriented culture
- Respecting and valuing diversity within the workforce
- Being passionate and proud of the work we do
2050
Net Zero Target
The company has set a long-term goal to achieve net zero emissions by reducing and offsetting greenhouse gas emissions across its operations.
- Commitment to reducing carbon emissions across operations
- Promoting energy efficiency and sustainability in all projects
- Utilizing sustainable building materials and processes
- Measuring and improving environmental impact through comprehensive data collection
- Engaging with suppliers to align on sustainability practices
- Achieving reductions in waste generation and promoting recycling initiatives
25%
Women in Leadership
of the leadership team represent women.
- Committed to building a diverse and inclusive workforce
- Providing equal opportunities for career progression and development
- Implementing training programs to raise awareness of unconscious bias
- Promoting a culture of respect and inclusivity across the organization
- Supporting flexible working to promote work-life balance
Articles
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