Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Leasing Associate
Greystar
Manages leasing, resident interactions, and daily community operations.
6d ago
Junior (1-3 years)
Full Time
Staines-Upon-Thames, England, United Kingdom
Onsite
Company Size
23,000 Employees
Service Specialisms
Property Management
Real Estate Development
Investment Management
Construction Services
Property Leasing
Asset Management
Facility Management
Tenant Services
Sector Specialisms
Active Adult
Life Science
Logistics
Single Family Rental
Student
Modular
Role
What you would be doing
leasing activity
customer service
admin tasks
data management
health & safety
resident events
- Conducts sales and leasing activities including: viewings, following up on enquiries and salesconversions.
- Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment andamenities.
- Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.
- Screens property visitors, guests andcontractors
- Manages cancellations.
- Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
- Assists with Community preparations, including move-in and move-out processes.
- Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.
- Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
- Responds to online (webchat) and email enquiries in a professional and engaging manner
- Supports other communities when required including cross selling based upon potential resident requirements.
- Plans and organises daily activities to maximise the time to achieve targeted leasing numbers
- Completes Health and Safety compliance activities in line with the Company’s policies and procedures
- Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service.
- Register, secure and correctly issue Residentparcels/deliveries
- Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
- Follows up on receipt of required documentation, contract returns and processes payments.
- Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.
- Conducts scheduled Residents’ apartment visits.
- Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewings
- Proactively attends to or organises ad hoc or minor cleaning requirements.
- Supports Resident events and activities within the Community
What you bring
microsoft office
property software
web tools
numerical
english
sales experience
- Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail
- Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required.
- Fluent English verbal and written communication skills
- Numerical skills necessary to complete the above activities
- High attention to detail in personalpresentation
- Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.
- Actively understands, updates and improves knowledge of community, amenities, units and local area features.
- The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets
- Proficiency in using property operations software. Training will however, be provided.
- Proficient at using online and web tools/resources for gathering and presenting research and information
- Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.
- Excellent customer service skills and significant experience in a sales role in a similar world-classaccommodation/hospitality/leisureorreservations/membershipenvironment.
- Good level of general education
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Customer Service Jobs in Hillingdon United KingdomProperty Manager Jobs in Hillingdon United KingdomProperty Supervisor Jobs in Hillingdon United KingdomAssistant Property Manager Jobs in Hillingdon United KingdomProperty Consultant Jobs in Hillingdon United KingdomLettings Agent Jobs in Hillingdon United KingdomReal Estate Agent Jobs in Hillingdon United KingdomEstate Agent Jobs in Hillingdon United Kingdom
Company
Overview
$78B Assets
Assets Under Management
Reflecting the company's financial strength and extensive real-estate portfolio.
$35B Pipeline
Development Projects
Highlighting the company's expansive global development initiatives and future growth potential.
€1.4B Investment
European Real Estate
Signifying the company's strategic investment in European housing markets.
- Its founder transformed a niche multifamily operator into a global real-estate powerhouse.
- Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
- Greystar has shaped skylines with projects like build‑to‑rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
- Specialisms span multifamily, student housing, active‑adult and single‑family rentals, logistics/industrial facilities, life‑science campuses and modular construction.
- Strategic bets include modular homes, life‑science labs, single‑family rentals and logistics distribution centers — marking it a versatile real‑estate innovator.
- Its expansion crosses continents — investing €1.4 billion in European apartments and launching its first build‑to‑rent in Melbourne as a housing-supply pioneer.
- In 2024 it rolled out a cohesive ‘family of brands’ across 100+ U.S. developments, tailored to different life stages and rental experiences.
- With a reputation for vertical integration — managing assets, investments and construction in‑house — it stands out in an industry of fragmented players.
- Integrity
- Respect
- Professionalism
- Accountability
- Service
- Teamwork
5% Reduction Target
Long-term sustainability goal
Aims to reduce energy, GHG emissions, water, and waste by 5% every five years (~1% per year).
Seven of Eight Top 10
GRESB ratings achievement
Seven of eight investment vehicles ranked in the top 10 peers based on GRESB ratings in 2019.
107 Variables Tracked
Greystar Green Awards metrics
Monitors 107 variables across energy efficiency, water consumption, waste reduction, and other sustainability metrics.
26,000t COâ‚‚ Saved
Greenford Quay modular construction impact
Modular construction at Greenford Quay saved the equivalent of 26,000 metric tons of COâ‚‚.
- Achieved multiple five-star GRESB ratings in 2019
- Partnered with HD Supply and Arbor Day Foundation to plant ≥ 7,500 trees in the first year via consolidated maintenance ordering
- 'Sustainable September' campaign engaged over 15,000 associates in 2023
10% Engagement
Strategic Goal
Sets a target to increase engagement of women and minority-owned contractors by 2025.
200+ Members
Veterans Group
Focuses on fostering inclusion and recognition for veterans within the organization.
- Core values include Equality alongside diversity, inclusion, and belonging.
- DEI effort is company-wide and team-member-driven, not siloed in a division.
- Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations.
- Regional DEI resource groups open to all team members, with local action plans.
- Business/functional DEI leadership groups set strategic goals.
- Women’s Inclusion Network offers mentorship ('Thrive Mentorship') and peer networking ('Connecting Circles').
- RISE peer-to-peer mentoring for onsite teams.
- DEI Champion Circle promotes cultural heritage and awareness initiatives.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio