Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Responsible for responding and handling all guest related issues pertaining to the department.
Ensures compliance with and completion of all daily operational procedures by the Banquet Department.
Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
Assists in implementing short- and long-range financial objectives for the Banquet Department consistent with property objectives.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Requirements
bilingual
servsafe
alcohol training
high school
banquet experience
supervisory
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Bilingual English/Spanish a plus.
Ability to accurately compute mathematical calculations and use required measurement tools.
Knowledge of local activities and attractions appropriate for clientele.
Ability to write routine reports and correspondence.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Minimum of one year of experience in banquet operations; prior supervisory experience preferred.
Alcohol awareness training (such as TIPS).
High school graduate or equivalent, some college preferred.
ServSafe and/or food safety training.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1985
Year Established
The company was founded in 1985 and has been actively involved in the hospitality industry ever since.
Shaner Hotels is a family-owned company with a rich history in the hospitality industry.
Focuses on hotel ownership, management, and development across the United States.
Operates a diverse portfolio of hotels, including major global brands and independent properties.
Known for expertise in transforming underperforming properties into successful operations.
Business model includes long-term investments with a focus on profitability and asset appreciation.
Strong presence in the upscale and select-service hotel segments.
Projects often involve extensive renovations, brand conversions, and strategic expansions.
Standout in the industry with a hands-on management approach.
Prides itself on deep industry relationships and ability to adapt to market trends.
Culture + Values
Delivering superior customer service is a top priority.
Innovation and continuous improvement are central focuses.
Teamwork, communication, and mutual respect are highly valued.
A positive and empowering work environment is a key focus.
Building long-lasting relationships with guests, employees, and stakeholders is a core commitment.
Environment + Sustainability
2050 Net Zero Target
Net-Zero Emissions Goal
Aiming to achieve net-zero emissions by 2050 to offset all greenhouse gas emissions.
Committed to reducing water and energy consumption across all properties.
Focused on adopting sustainable building practices and incorporating energy-efficient technologies into its operations.
Continuously monitors environmental impact and implements green initiatives to minimize waste and improve sustainability.
Inclusion & Diversity
Promotes a culture of inclusivity and equal opportunity across all levels of the organization.
Has established clear goals for gender diversity in leadership roles, aiming to increase female representation at senior levels.
Actively fosters a welcoming environment for employees from diverse backgrounds and experiences.