Dual Fuel Smart Meter Engineer (North East)

Company logo
Octopus Energy
Octopus Energy is a global renewable energy company, focused on providing clean, sustainable energy.
Install and service dual-fuel smart meters, guiding customers on usage
2 days ago ago
£36,500
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
York, England, United Kingdom
Hybrid
Company Size
3,200 Employees
Service Specialisms
Retail energy supply
Business energy supply
Energy services
Electric vehicle services
Energy generation
Heating services
Energy software services
Sector Specialisms
Residential
Commercial
Energy
Renewable Energy
Wind
Solar
Hydropower
Smart Homes
Role
What you would be doing
meter installation
customer demo
energy advice
safety compliance
customer interaction
tech enablement

● Answer a few online questions to demonstrate your customer-engagement experience

You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.

● Complete a quick trades test to show off your skills

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality. We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service. What you'll need: MOCoPA - held within the last 2 years and can provide evidenceGas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)Full UK driving licence with no more than 6 pointsOctopus Energy has an extraordinary culture. We want your hard work to be rewarded with perks you actually care about!What we offer:£36,500 starting salary with on call and Saturday working available and optional£3000 London weighting if living within M25£2,500 annual performance bonus, and fit bonuses£25 per week lunch allowanceCompany vehicle, fuel and tools600 share options in Octopus Energy GroupOpportunities to upskill to renewable tech (Electric Vehicles and Heat Pumps)If this sounds like you then we'd love to hear from you, click on the link to apply today.

What you bring
mocopa
driving licence
gas safe
safety
customer service
smart meter

We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.

  • MOCoPA - held within the last 2 years and can provide evidence
  • Full UK driving licence with no more than 6 points
  • Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
Benefits

The next steps: We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in-person recruitment event where you can show us what you’ve got! This is what we’ll ask of you on the day: ● Complete a quick trades test to show off your skills● Answer a few online questions to demonstrate your customer-engagement experience● Have a short interview with the area manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Whoever you are (whether man, woman, tall or small), if you like one of our jobs, we encourage you to apply (even if you don’t meet 100% of our requirements) as you might just be the candidate we hire. As an equal opportunity employer, we do not discriminate based on any protected attribute. Our dedication is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

● Have a short interview with the area manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus

As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.

  • 600 share options in Octopus Energy Group
  • £36,500 starting salary with on call and Saturday working available and optional
  • £25 per week lunch allowance
  • Company vehicle, fuel and tools
  • £2,500 annual performance bonus, and fit bonuses
  • Opportunities to upskill to renewable tech (Electric Vehicles and Heat Pumps)
  • £3000 London weighting if living within M25
Training + Development
Information not given or found
Interview process
  • complete a quick trades test to show off your skills
  • answer a few online questions to demonstrate your customer‑engagement experience
  • have a short interview with the area manager
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
  • Founded with a mission to disrupt the energy sector with clean and affordable solutions.
  • Revolutionized the way consumers access renewable energy by making it easier and cheaper to switch to green energy.
  • A leader in the UK’s transition to renewable energy, specializing in solar, wind, and other clean technologies.
  • Through innovative technology and a customer-first approach, the company scales up energy solutions for homes and businesses.
  • Operates in multiple countries, providing both residential and commercial clients with green power and smart energy services.
  • Created a cutting-edge energy platform, Octopus Energy Power, that optimizes energy use and reduces costs.
  • Focuses on using technology to simplify energy management and reduce carbon footprints for consumers worldwide.
  • In addition to supplying energy, Octopus invests heavily in infrastructure to drive the future of energy generation and storage.
  • Has an impressive portfolio of projects that span across solar and wind farms, creating a large impact on the renewable energy landscape.
  • Known for a commitment to reducing reliance on fossil fuels while maintaining reliable and cost-effective energy solutions.
Culture + Values
  • Be humble and stay curious. Let go of ego. Seek to learn, always.
  • Level up the team. Invest in others. Celebrate wins. Share the credit.
  • Communicate directly, and with anyone. Be clear, candid, and kind—regardless of title.
  • Aim for the greater good. Act in service of the team, the company, and our mission.
  • Make it happen. Take ownership. Be resourceful. Deliver.
  • Listening to our customers, over following market trends.
  • Helping each other, over being efficient individual contributors.
  • Doing the right thing by our customers & team, over short‑term gain.
  • Doing a smaller number of things at high quality, over trying to do everything or arbitrary deadlines.
  • A bias for action, over risk aversion, or the pursuit of the perfect plan.
  • Encouraging straight‑forward, honest and transparent communication.
  • Nurturing a culture of autonomy, empowerment and trust.
Environment + Sustainability
Inclusion & Diversity
8,300 Employees
Global Workforce
Approximately 8,300 employees across the globe.
50% Female
Gender Representation
Approximately 50% of global staff identify as female, with 45% representation in tech roles, according to third-party data sources.
100% Remote
Field Roles
All field roles are available for remote work.
  • Equal-opportunity employer; hire, promote and treat people based on merits and abilities.
  • Engagement platforms: internal via Officevibe and external via Glassdoor.
  • All permanent staff own shares or share options.
  • Flexible working arrangements including remote work and hybrid models.
  • 'Family Dinner' weekly global meetings with CEO and staff for open Q&A.
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