Head of Technical Services

Description

Our client, dedicated to delivering high-quality serviced office environments across Zone 1 in London, are seeking a Head of Technical Services to ensure the seamless operation of all mechanical, electrical and plumbing systems within their buildings. This role involves overseeing their buildings Health and Safety, ensuring compliance regimes, as well as ensuring all of our HVAC, electrical, and plumbing systems are maintained to high standards of performance and safety. You will manage both reactive and planned maintenance, identify system improvements, and work closely with the property team to deliver exceptional service to our clients.

• Ensure compliance with all health & safety regulations and building standards.
• Develop and implement effective reactive maintenance procedures.
• Manage and oversee all mechanical, electrical, and plumbing systems across all properties.
• Prepare reports and provide recommendations to senior management based on trends and system performance.
• Work closely with the Property Team to integrate M&E systems into building design and operational planning.
• Oversee and coordinate subcontractor work, ensuring quality and compliance.
• Build and grow an inhouse team of engineers to support our day to day facilities functions across the business.
• Manage, review and take ownership for contracts relating to the safe running and ongoing facilities management of our properties across the business.
• Support where needed to diagnose and resolve HVAC and electrical faults, ensuring minimal disruption to both the business and clients.
• Conduct regular audits and inspections to maintain high operational standards.
• Plan, develop and execute PPM, including: FCUs (Replacing Motors, Valves, Controls), AHUs, Pumps & Motors, Lighting & Emergency Lighting, Plumbing tasks (Ball Valves, Toilet Systems, Control Valves), Electrical tasks (Ballasts, Batteries, Small Installs), L8 Water Hygiene Tasks

Requirements

• Strong background in Mechanical & Electrical Engineering, ideally within serviced offices, commercial properties, hotels, or hospitality.
• In-depth understanding of facilities management and regulatory compliance.
• Expertise in contract management, cost control, and supplier procurement.
• Valid UK driving licence.
• Proven ability to manage multiple buildings, ensuring compliance and overseeing facilities contracts.
• Excellent communication skills for engaging with stakeholders and managing teams effectively.
• Hands-on experience with HVAC, power distribution, lighting, and plumbing systems.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance