Building * Community Coordinator
Pegasus Homes
safety compliance
records management
emergency response
move‑in coordination
contractor facilitation
community events
You’ll be our ‘person on the ground’. The one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what’s happening.
Building a strong community for our homeowners and tenants is an integral part of what we offer so you'll be involved in organising social events and a strong local knowledge will be an advantage.
- Working alongside our internal teams including Sales, Development and Completions
- Facilitation of external contractors
- Build lasting relationships with our homeowners and their families
- Refer a friend scheme and access to internal opportunities
- Ensuring that the Health & Safety requirements of each development are met
- Organise events and activities for our customers, creating a wonderful community
- Dealing with any emergencies quickly and calmly
- General customer service and being the first point of contact for our owners and tenants
- Help with the move in process with our customers to ensure they have a great start within our developments
customer service
google workspace
dbs check
safety
proactive
facilities
Please note this position is subject to an enhanced DBS check.
As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.
We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You’ll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential.
As our site based Building & Community Coordinator your focus will be on ensuring that we are fully compliant with everything relating to the health & safety of our development so we are looking for someone who has buildings / property or facilities experience, as well as great face to face customer service skills with the ability to build strong relationships with our residents.
If you have the skills and experience we are looking for we'd love to hear from you!
- Proactive approach and can-do attitude
- In-person customer service experience
- Regular building related checks which could include fire alarm testing, water flushing and emergency light testing
- Experience of facilities/property ideally with a knowledge of health & safety would be an advantage but isn't essential.
- Ability to use initiative
- Excellent communication skills
- Professional and highly organised
- Strong IT skills - knowledge of Google Workspace is advantage
Package: £15,142 (full time equivalent of £26,500 per annum) + enhanced benefits & rewards
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
- Discounted Gym Membership
- Contributory pension scheme with additional employer contribution,
- Life Assurance
- Health Cash Plan & Virtual GP
- Employee Assistance Programme
- Two paid volunteering days per annum
- Company Discounts Portal
- Enhanced annual leave & holiday buying scheme
- telephone screening
- in‑person interview stage
- possible short online assessment
- subject to an enhanced dbs check
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2019 Founded
Year of Establishment
The company was established in 2019 through a merger of several retirement-focused organizations.
2,500+ Homes
Properties Across UK
The company has developed over 2,500 homes spread across 50 different locations in the UK.
1,200 Apartments
Later-Living Units
Over 1,200 apartments designed for later-living have been delivered in 26 communities.
300+ New Homes
Upcoming Developments
Six new build-to-rent schemes are in development, set to deliver over 300 new homes from 2024.
- Creating spacious, design-led later-living communities where wellness, independence, and communal connections are integral.
- Delivering residential later-living and bespoke retirement developments in desirable English locations.
- Shifting focus to full build-to-rent options for the 60+ market, offering flexible, maintenance-free living.
High internal hire rate
Employee career progression
The company demonstrates a strong commitment to internal talent development by maintaining a high internal hire rate for open vacancies.
- Build a strong business through sustainable growth.
- Respect our social and physical environments.
- Act with uncompromising honesty and integrity in everything we do.
- Value and develop employees’ diverse talents, initiative and leadership.
- Earn the respect of customers with innovative technology and superior delivery, quality, value, and service.
- Flexible work arrangements, enhanced maternity/paternity benefits, extra annual leave, paid voluntary leave, discounted gym memberships, subsidised cinema tickets.
- Trust, transparency, honesty, humility—encouraging openness, personal responsibility, and authentic contribution.
- Ongoing learning opportunities, apprenticeships, support for professional accreditation, and internal development programmes.
Heating bills 59% cheaper
New homes vs. older properties
High EPC-rated homes feature well-insulated walls, high-performance glazing, and modern low-energy appliances, resulting in significantly reduced heating costs.
Eight ESG themed groups
Comprehensive sustainability oversight
The company's Environmental, Social, and Governance strategy is managed through eight focused sub-groups, covering key areas like climate, energy, carbon, circularity, biodiversity, and transport.
- Commitment to reducing carbon emissions by building on brownfield sites and integrating environmental risk management into land acquisition, construction, and supply chain.
- Compliance with evolving Building Regulations to ensure higher energy efficiency and better insulated homes.
- Trust + Transparency = Diversity + Inclusion—foundation of open communication and responsibility.
- Encouraging employees to bring their whole authentic selves to work and celebrating individual perspectives and experiences.
- Internal hire rate reflects inclusive promotion practices—not tokenism but merit-based growth.
- Gender-related data not publicly disclosed.
