Specialist - Operations Support

Overview

Drive analytical and process improvements for field service delivery and operations.

Key Responsibilities

• process governance
• system rollout
• change management
• data analysis
• field delivery
• improvement initiatives

Tasks

-Provide process governance and support for day-to-day operational activities including the rollout of new processes, systems and technologies within the operations team. -Manage change appropriately by understanding the impact to stakeholders, developing, delivery and assessing change activities. -Collaborate with Local and Central Teams to ensure that insights and strategic intent is incorporated into macro and micro budgeting processes. -Lead the processes that support the delivery of field work through uplift, system support and the identification of areas for improvement to ensure a standardised application of processes across the Operations Group. -Analyse operational data to establish benchmarks and metrics to measure the effectiveness of work and guide decision making and strategic planning. -Identify ‘tactical’ improvement activities that should be rolled out more broadly and provide a case to achieve this.

Requirements

• stakeholder management
• change management
• people management
• strategic planning
• communication
• problem solving

What You Bring

-Demonstrated ability in developing and maintaining effective relationships with stakeholders to successfully engage and influence across the business on improvement opportunities and initiatives. -Your experience with organisational management, people management and change management with a demonstrated knowledge of business improvement process systems or strategic planning. -Highly developed communication and interpersonal skills, with the ability to work effectively in a team environment. -Highly developed conceptual and analytical skills with strong problem-solving skills and attention to detail.

People Also Searched For

Benefits

-Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing. -Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave. -Two well-being days each year to do whatever you need to do to feel good. -Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution. -Access to long service leave pro rata after 3 years of service. -Real flexibility with options to work from home, 9-day fortnight, flexible work hours.

About Water Corporation

-With roots dating back to 1996, this state‑owned utility has evolved from the Water Authority into the backbone of WA’s water life. -Boasting projects like the new Victoria Dam (built 1990–91 using fly‑ash RCC) and Aboriginal community upgrades, its engineering legacy is vast. -Financed through customer revenue, most surplus funds are channeled back to the government or reinvested in projects. -Its asset footprint spans dams, desalination plants, groundwater networks and irrigation schemes like the Ord and Gascoyne. -Its operations span regional towns (from Karratha to Albany), underscoring its mission to keep WA’s communities flowing. -An unexpected highlight: its workforce embraces five‑year flexible leave cycles, letting staff recharge creatively.

Sector Specialisms

Security Clearance

-medical assessment -qualification verification -police clearance -australian working rights check