Associate, commercial property management

Description

Reporting to the Head of Commercial Property Management, you will be responsible for managing your own portfolio of properties across asset classes on behalf of multiple clients. You will also assist the Head in business development, fee generation and team management, providing guidance to junior surveyors and fostering relationships with Facilities Management and Client Accounting.

Key responsibilities include full portfolio management, proactive tenant communication, regular property inspections, health and safety compliance, preparation and monitoring of service charge budgets, collection of lease payments, lease event management, and accurate data maintenance. You will also prepare high‑quality client reports, attend scheduled and ad‑hoc meetings, and support business development through internal referrals and external networking.

• Manage own portfolio of commercial properties across retail, office and industrial sectors.
• Maintain proactive tenant communication and resolve issues within service charge budgets.
• Conduct regular property inspections to ensure standards, health and safety compliance, and implement corrective actions.
• Prepare annual service charge budgets, monitor expenditures, and ensure timely payment of supplier invoices.
• Oversee collection of rent, service charges and insurance, and manage lease events such as rent reviews and renewals.
• Maintain accurate property and lease data, and produce high‑quality client reports for management meetings.
• Support business development through internal referrals, external networking and generation of new business opportunities.
• Provide guidance and mentorship to junior surveyors and promote collaboration with Facilities Management and Client Accounting.
• Delegate appropriate tasks to junior surveyors and support their development.

Requirements

An excellent opportunity has arisen for an experienced, RICS qualified and driven individual to join a growing and ambitious business as a Senior Surveyor/Associate Partner in our Commercial Management team. The Commercial Management team is a fully integrated management offering based in our London office and works for a wide variety of landlord clients across retail, office and industrial sectors. The team collaborates closely with rating, leasing, building consultancy and residential management teams on mixed‑use buildings and portfolios.

The role requires MRICS qualification, extensive commercial property management experience, proven ability to set and monitor service charge budgets, and strong knowledge of landlord‑tenant legislation. Experience with TRAMPS or a similar property management accounting system, and a track record of effective communication and delegation to junior staff are also essential.

Benefits

We offer a comprehensive benefits package including 27‑30 days holiday, private medical insurance, hybrid working, enhanced pension, life assurance, season ticket loans, cycle‑to‑work scheme, health vouchers, employee assistance programme, and a flexible benefits menu allowing additional holiday, discounted gym, dental, private medical and critical health insurance. We are committed to diversity and encourage applicants from all backgrounds, offering support for development where needed.

Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team; unsolicited CVs submitted outside the formal recruitment process will not be eligible for agency fees.

• Purchase up to 5 additional days of holiday.
• Discounted gym membership.
• Discounted dental insurance.
• Discounted private medical insurance.
• Discounted critical health insurance and more.

Training + Development

Interview process

Visa Sponsorship

Security clearance