Oversee Responsive, Planned and Project side of operational delivery for the region.
Be accountable for the implementation, adherence and management of a compliance regime in the region assigned.
Ensure that services are delivered smoothly and consistently across the contract and facilitate improvements to the delivery of the contracted services over time.
Manage the selection of Service Delivery Partners (SDP's) for particular works and monitor the performance of all SDP's to ensure the terms and conditions of Agreements are met;
Effectively manage Works Supervisors and Project Managers to ensure Customer Service levels are met and Contract and Business KPI's exceeded.
Requirements
construction management
building license
business administration
service delivery
planned works
performance monitoring
Experience in building and construction management, especially within a domestic building environment.
Qualification in Building and Construction management, Business Administration or a related field.
Hold a valid Building License.
Solid experience in the delivery of contracts where Service Delivery Partners (SDP's) are used to deliver services.
Extensive prior experience managing and delivering of planned works program. In a similar role and/or industry.
Experience in managing, monitoring and evaluating the performance of SDP's
Benefits
Training and development to support and diversify your career.
With 30% of vacancies filled internally you'll find real opportunities to advance your career.
Employee Assistance Program: professional support for you and your family when you need it most.
Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Since 1933
Year Established
The company has a longstanding legacy of providing essential infrastructure services.
specializes in delivering integrated services across multiple sectors, including infrastructure, energy, and utilities.
supports both private and public sectors with a diverse portfolio spanning construction, maintenance, and operations.
undertakes large-scale projects such as road construction, rail, energy, and water infrastructure.
has an expansive footprint in Australia and New Zealand, deeply involved in supporting national and regional development.
notable projects include urban transport systems, renewable energy installations, and vital utilities services.
has a strong focus on innovation, utilizing the latest technology to deliver efficient and sustainable solutions.
Culture + Values
The Downer Difference: commitment to build a high-performance organisation
We own the outcomes: accountability, high standards, efficiency and continuous improvement
We do it for our customers: customer-centric perspective, win-win outcomes, going above and beyond
We stand for each other: mutual respect, safety, trust, resilience, speaking up
Environment + Sustainability
50% reduction
Scope 1 & 2 emissions target
The company aims to achieve a 50% reduction in Scope 1 and 2 emissions by 2032 compared to a 2020 baseline.
1.5°C pathway
Climate alignment target
The company is aligned with a 1.5°C climate pathway, ensuring its operations are in line with global efforts to mitigate climate change.
2024 climate disclosure
Aotearoa NZ Climate Standards compliance
The company will begin disclosing its climate performance in accordance with Aotearoa NZ Climate Standards from 2024.
Scope 3 emissions target under review
Board oversight via multiple committees; monthly reporting includes GHG performance and decarbonisation progress
Inclusion & Diversity
40% Workforce Target
Gender Balance Goals
Targets to achieve 40% women in the workforce, 25% in management, 28% in executive roles, and 40% on the Board by 2026.
34% Women in Workforce
FY21 Representation
In FY21, the workforce was 34% female, with women holding 17% of management roles, 25% of executive positions, and 33% of Board seats.
Own Different campaign: celebrate and empower 26,000+ unique individuals
Inclusion & Belonging Strategy & Action Plan 2022–2024; Steering Committees and training programs embedded
Specific focus on gender balance in trades, middle and senior management
EmpowHER women's network; StandOut Global LGBTQIA+ network; Pride Pledge commitment
Māori leadership programmes (Te Ara Whanake, Wāhine Toa), Māori cultural awareness training