Sales Support

Description

• Maintain organized documentation, customer files, templates, and shared resources.
• Assist with formatting proposals, uploading documents, and managing day-to-day administrative tasks.
• Support onboarding for new representatives by helping them with schedules, systems, and territory-specific resources.
• Manage calendars, coordinate logistics, and help reps stay organized.
• Assist with event coordination—lunch-and-learns, local conferences, and municipal meetings.
• Create reports and dashboards used for territory forecasting and weekly sales meetings.
• Meaningful Impact: Help support sustainable, solar-powered lighting projects across the country.
• Maintain data integrity by identifying duplicates, correcting errors, and filling missing fields.
• Send follow-ups, confirmations, reminders, and meeting notes.
• Communicate with Production and Supply Chain regarding timelines, inventory, ETA updates, and larger basket orders.
• Serve as the central connector between sales, design, production, and operations so projects stay on track.
• Enter and update accounts, contacts, project information, and opportunities in Salesforce with accuracy and consistency.
• Coordinate with Application Design to provide accurate geographic inputs, maps, photos, and project specifics for solar studies.
• Review new opportunities to ensure complete details—maps, geographic data, project notes—are entered before moving to the next step.
• Communicate directly with customers, municipalities, and partners to gather information, follow up on open items, or confirm project details.
• Send outreach emails or messages to engage city contacts and help set up meetings for Territory Sales Managers.
• Schedule demos, site visits, Teams calls, and customer meetings for assigned reps.
• Prepare background research, project notes, and meeting recaps for upcoming calls.
• Work closely with Sales Enablement on bids, submissions, proposal documents, and compliance forms.

Requirements

• Experience in sales support, customer support, project coordination, or administrative roles preferred.
• Strong communication skills and comfort interacting with customers professionally by phone and email.
• Familiarity with Salesforce or other CRM systems (or willingness to learn quickly).
• A proactive, problem-solving mindset - you anticipate needs and address issues before they cause delays.
• Proficiency in Microsoft Teams, Outlook, Excel, and shared file systems.
• Ability to support multiple reps in a busy, fast-moving environment.
• Excellent organizational skills - you enjoy managing details and keeping multiple tasks on track.
• On-Site Requirement: This role is based in Boise, ID for collaboration and team synergy.

Benefits

• Competitive Base Salary: $55,000 – $60,000
• Generous PTO Policy: Because recharging matters.
• Great Team Culture: We believe in collaboration, transparency, and celebrating wins together.
• Comprehensive Benefits Package: Includes Medical, Dental, and Vision.
• Career Growth Opportunities: We're expanding and invest in internal talent.

Training + Development

Interview process

Visa Sponsorship

Security clearance