Property Manager

Description

• Negotiate, track, and arrange for preventative maintenance contracts, repairs, and maintenance, and Certificates of Insurance, among other matters, through the utilization of engineering staff and the building work order management system.
• Complete annual “strategic” management reports; submit regularly updated financial, property condition, and leasing statements to Management and Owners.
• Correspondence with tenants and clients via letters, email, and telephone regarding their rent and service needs.
• Work with Accounting and Management to set annual budgets for each project and to distribute regular reports to owners and tenants in addition to accurately forecasting upcoming expenditures based on management expertise, prior spending, price increases, and inflation.
• Serve as the first point of contact for after-hours building emergencies.
• Maintain strong rapport with Tenants and Facilities Maintenance Personnel.
• Create and review requests for proposals from various service contractors for property management needs and from general contractors, architects, interior designers, etc. for ongoing suite buildouts, preventative maintenance contracts, and oversight of building cap-ex, tenant improvements (interior & exterior renovations, elevator modernization, etc.)
• May manage Building Engineer(s) (utilizing third party vendor partners) including recommendations for hiring, staffing levels, and utilization of labor noting overtime. Provide ongoing coaching and feedback to further develop competencies and skills.
• In conjunction with the Asset Manager, assist with new and renewal leases, for the portfolio.
• Create and assemble all documents for a Tenant Guide for each tenant at each property with basic information about the property and its management – including instructions and schedules for different aspects of the building: fire alarms, service requests, Access Control, HVAC schedule, lighting schedule, emergency contact information, emergency preparedness plans, etc.
• Regularly travel to properties for meetings and walk-throughs while building strong relationships with tenants.
• Create and maintain signage directories.
• Establish efficient long-term practices for each building and a relationship with each tenant, resulting in minimizing expenditures and maximizing value to the Owner.
• Primary responsibility for all work order processing and third-party dispatching for service requests affiliated with the portfolio.
• Manage, under the direction of the firm’s executive leadership, a medical outpatient portfolio ranging from 200k to 350k SF. The size of the portfolio will vary based on the region among other factors, including but not limited to number of tenants, locations, etc.
• Develop accurate monthly, quarterly, and annual financial reports in accordance with Owner’s reporting requirements. Manage operation expenses by proactively identifying and addressing negative expense trends.

Requirements

• Possesses a strong work ethic and takes a proactive approach to their work.
• Meticulous attention to detail and systematic organizational skills.
• Real Estate License typically possessed.
• Should self-identify as a “teachable” employee, possess a “can-do” attitude, professional correspondence etiquette, and strong interpersonal skills.
• Ability to work after hours and some weekends (hours may vary to meet the business needs of the property).
• Must be able to work independently and collaborate with other team members.
• Strong knowledge of accounting principles.
• Work in a fast-paced work environment while managing conflicting priorities.
• Ability to work independently.
• Day-long or overnight travel may be required.
• Ability to multi-task with ease.
• Typically, three (3) to five (5) years of commercial real estate, property management, or customer service experience required.
• Must have strong knowledge and experience with Microsoft Office Programs including Outlook, Word, Excel, and PowerPoint.
• Experience with property-level financial reporting and with the management of medical outpatient properties.
• Certified Property Manager (CPM), Real Property Administrator (RPA), or similar certification(s) preferred.
• Bachelor’s degree in business or management preferred.

Benefits

• Professional development support and career growth opportunities
• $2,000 HSA contribution and 401(k) with up to 4% match
• Generous time off: 15+ PTO days, 11 holidays, parental leave / short-term disability, and mental health days
• Workplace perks like summer hours, team summits, community service events, referral bonuses, and more
• 100% employer-paid medical, dental, and vision insurance options for employees

Training + Development

Interview process

Visa Sponsorship

Security clearance