Rental Diesel Technician- Wagner Rents

Description

• Communicates effectively with Shop Leads, Shop Coordinators and Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on.
• Assist in rebuilding, repairing, and maintaining equipment and components.
• Inspects equipment and maintains equipment to ensure safe operation.
• Perform basic troubleshooting and diagnosing of equipment malfunctions and failures with appropriate supervision.
• Adhere to manager’s and lead mechanic’s directions regarding all repairs and service calls.
• Learns and understands how to use the work order system. Completes all documents and parts orders associated with repairs in an accurate and timely manner. Identifies parts for return timely.
• Assumes yard duties as needed; loads/unloads equipment and cleans returned rental equipment with pressure washer.
• Attends training as requested.
• Works overtime as required by workload and customers’ needs.
• Always engages in required safety practices and maintains quality housekeeping in work area.
• Reads and understands the manufacturers’ Operation and Maintenance Manual per machine type and complies with its contents.
• Inspects machines returned from rental for customer damage and notifies the supervisors regarding any specific damage that was found.

Requirements

• 1+ years customer service experience
• Work is accomplished to the Service Departments quality standards, within allowed time.
• Understanding of diagrams and schematics
• Heavy work that includes lifting and/or moving objects up to 100 pounds or more
• Standing, walking, talking, sitting, use of hands & hearing
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Ascending or descending ladders, stairs, etc.
• Intermediate diagnostic aptitude
• Basic knowledge of Windows/Internet
• High School Diploma or GED
• Safety & Product Knowledge
• Noise: Moderate
• Heavy equipment, engine, or mechanic repair experience
• 1+ years administrative/clerical experience
• Graduation from a technical school with emphasis on diesel engine preferred
• Understands the operation, function, specifications, capabilities and controls of any piece of rental equipment to ensure all operating controls and functions are in compliance with manufacturers’ specifications.
• Basic knowledge of Microsoft Word, Wynne, and ET/SIS/SIS Web/STW
• Works effectively with others in the shop and accepts helpful technical advice from others with more work experience.

Benefits

• Medical, dental, and vision insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
• Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.

Training + Development

Interview process

Visa Sponsorship

Security clearance