Subject Matter Expert-Claims

Description

Requirements

• Proficient in assessing property and fire-related and flood-related, and other compensable damages accurately, which involves understanding the extent of damage, the required repairs, required documentation, and associated costs
• Disaster-related knowledge and background to accurately assess losses, damages, repairs, and replacement costs in line with subject matter areas of expertise.
• Must be proficient in accurately building SME reports that support eligible compensation. This includes assessing fire- and flood-related losses and other compensable damages; understanding the scope of damage, required repairs, supporting documentation, and associated costs
• Industry-standard certification for the specific SME type is required (e.g., Professional Engineer registration for Engineers)
• Excellent written and verbal communication skills, including the ability to explain technical findings and policies to claimants, FEMA staff, and other stakeholders
• Disaster-related knowledge and background to accurately assess losses, damages, repairs, and replacement costs in line with subject matter areas of expertise
• Bachelor's degree in a related field is required
• Ability to understand and interpret complex federal policy language, including relevant statutes, regulations, policies, guidance, and directions
• APTIM - Helpful Documents
• Proficiency in using claims management software, databases, and other technology tools that facilitate claim processing, documentation, and communication.
• A minimum of ten (10) years of combined relevant experience
• Ability to understand and interpret complex federal policy language, including relevant statutes, regulations, policies, guidance, and directions.
• Customer service, excellent written and verbal communication skills and knowledge and ability to explain policy and regulations to claimants, FEMA staff, and other stakeholders.
• Proficiency in claims management systems, databases, and technology tools that support documentation and analysis

Benefits

• 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com)
• Life insurance
• Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
• Respect and flexibility to live a full life at work and at home
• Short-term and long-term disability insurance
• Investment into your personal and professional development
• APTIM 2025 401(k) Plan Features
• Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.

Training + Development

Interview process

Visa Sponsorship

Security clearance