Senior Transformer Field Technician – Substation & High Voltage (Travel Role)

Company logo
Nass
Experts in transformer and substation apparatus installation, service and repair across the U.S.
Supervises technicians installing, maintaining, repairing high-voltage substation equipment.
15 days ago ago
$31 - $55
Experienced (8-12 years)
Full Time
New Orleans, LA
Field
Company Size
48 Employees
Service Specialisms
Transformer services
Circuit breaker services
Engineering services
Installation services
Repair services
Maintenance services
Sector Specialisms
Utilities
Energy
Water Resources
Government
Industrial
Role
What you would be doing
troubleshooting
safety compliance
service tracking
scheduling
tech updates
team supervision
  • Provide technical guidance and support to field service technicians, including troubleshooting complex issues and providing solutions.
  • Ensure that all field service activities are carried out in accordance with safety guidelines and company policies.
  • Handle customer complaints and resolve issues in a timely and satisfactory manner.
  • Collaborate with other departments, such as engineering and sales, to ensure effective communication and coordination of field service activities.
  • Monitor and track field service activities, including maintaining records of service calls, equipment repairs, and customer interactions.
  • Plan and schedule field service activities, including assigning tasks to technicians and coordinating with customers.
  • Stay updated with industry trends and advancements in transformer technology to provide expert advice and recommendations to customers.
  • Supervise and manage a team of field service technicians responsible for installing, maintaining, and repairing transformers and other Substation Equipment.
  • Mentor and Field service technicians to enhance their technical skills and knowledge.
  • Prepare and submit reports on field service activities, including service performance, customer satisfaction, and equipment status.
  • Conduct regular performance evaluations and provide feedback to field service technicians to ensure high-quality work and continuous improvement.
What you bring
high voltage
test equipment
ms office
5+ yrs
driver's license
high school
  • Must be able to pass a fit for duty exam
  • Experience with the following test equipment: Circuit Breaker Time/Travel, Power Factor, Ductor, Megger, CT ration & Saturation, and Hi-Pot
  • Possession of a valid driver’s license, and able to maintain a good driving record
  • Knowledge of the following equipment: Circuit Breakers (HV/MV), Transformers, Switchgear, CT's, PT's and CCVT's
  • Advanced knowledge of computers (MS Office, basic operation, folder creation, email, etc).
  • Ability to work as a team member, as well as independently
  • 5+ years of hands on experience in High Voltage testing of electrical power equipment
  • High School Diploma or equivalent
  • Scheduling experience a plus
  • Available for frequent overnight domestic travel and occasional international travel
  • Excellent organizational skills, interpersonal, verbal and written communication skills
  • Transformer manufacturing process experience and testing experience
  • Must be able to crawl, climb, stand and lift up to 50 lbs.
  • Experience with the following test equipment: Doble M4100/M7100, Doble 5400, DLRO (Ductor), Megger Insulation Resistance sets, Vanguard/Raytech WRMs, Vanguard/Omicron CT sets
  • Able/willing to work flexible hours, overtime, weekends, holidays and nights
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
Benefits
  • Tuition Reimbursement
  • Referral Bonuses
  • Competitive Per Diem
  • 401k with company match
  • Medical, vision, and dental benefits
  • Career Path Planning
  • Nashville Training Academy & Comprehensive Training Resources
  • Incentives for Professional Certifications
  • Competitive pay
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
600,000 Service Hours
Annual Service Hours
The company completes over 600,000 hours of service annually, showcasing its extensive operational capacity.
2,000 Projects Yearly
Yearly Projects Completed
The firm handles around 2,000 substation projects each year, demonstrating its large-scale project management capabilities.
  • Born from a vision to boost power grid reliability, the company has become a trusted partner for utility operators.
  • From its Orlando-area hub, the firm developed a scalable mobile substation service capable of responding nationwide.
  • With deep roots in hands-on transformer, breaker, and switchgear work, the company also offers high-voltage testing, commissioning, and engineering services.
  • Through steady growth, the company now manages hundreds of substation upgrades and repairs annually, supporting critical energy infrastructure.
  • Their specialty is ensuring mission-critical electrical assets remain operational, often under tight schedules and remote conditions.
  • Behind the tools lies a lean structure combining decades of field expertise and pipeline discipline.
Culture + Values
  • Customer Focused: Committed to providing exceptional customer service by understanding needs and delivering high-quality solutions.
  • Innovation: Values innovation and continuously seeks new ways to improve processes and products.
  • Integrity: Operates with honesty and transparency, building trust with clients and partners.
  • Collaboration: Fosters a team-oriented environment where collaboration and mutual respect are key to achieving shared goals.
  • Excellence: Strives for excellence in every aspect of its operations, ensuring the highest standards of quality and performance.
Environment + Sustainability
Net Zero by 2040
Sustainability Goal
The company aims to achieve net-zero emissions by the year 2040, demonstrating a commitment to combating climate change.
  • Energy-efficient systems have been implemented in operations to reduce carbon emissions and energy consumption.
  • Environmental impact is actively minimized through waste reduction, resource optimization, and promoting recycling initiatives.
  • Renewable energy solutions are being explored and sustainable practices are being integrated into the supply chain.
Inclusion & Diversity
  • create an environment where employees of all backgrounds feel valued and supported
  • initiatives aimed at ensuring equal opportunities for career growth and development for all employees
  • track gender diversity and work to maintain a balanced representation across all levels of the organization
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