Empowering industries with intelligent asset lifecycle management solutions.
Proactively manage renewals and drive sales growth for assigned customers.
6 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Madison, AL
Office Full-Time
Company Size
1,200 Employees
Service Specialisms
Asset Lifecycle Information Management
Design & Visualization
Engineering & Schematics
Engineering Analysis
Enterprise Project Performance
Operations & Maintenance
OT/ICS Cybersecurity
Procurement, Fabrication & Construction
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
customer support
order management
quote creation
renewal management
crm management
sales negotiation
First point of contact for administrative questions in your customer set
Answer calls and respond to email inquiries in a timely and professional manner
Receive purchase orders and update opportunity status to prepare for processing and billing
Work collaboratively with internal teams to meet customer expectations to secure success and increase renewal rates, across EIMS, Enterprise and Strategic accounts
Maintaining and exceeding your sales goals while supporting team sales goals
Effectively negotiate YoY SMA (Support and Maintenance Agreement) increases as required with end-user contract administrator, leveraging Outside Sales Team as needed.
Develop a thorough understanding of the products, company business goals and needs
Maintain the percentage of renewal rate to foster the success and growth of your accounts and the company overall
Probe for additional sales opportunities on all customer calls (implied other spaces)
Effectively learn, understand, communicate, and quote hardware options for client base who buy turnkey solutions
Manage and negotiate all existing renewal contracts for an assigned territory of customer accounts
Communicate in a professional manner order issues to customers, partners and/or internal parties
Create quotes according to the defined partner and customer discounts for both software and hardware
Manage CRM database to include creating opportunities, maintaining renewals, updating activity records and customer data as required
Requirements
excel
salesforce
microsoft office
communication
college
2+ years
Clear and concise communication skills
Microsoft Office Suite proficiency; strong excel skills
Experience with selling computer hardware, a plus
Positive and motivating attitude when dealing with internal and external customers
Experience in a software sales environment, a plus
2+ years with proven experience in Renewals, Sales and/or Account Management
Experience with managing, maintaining, and running reports in Salesforce or similar CRM
Experience meeting sales goals and maintaining forecast
Comfortable with a fast-paced environment
College degree preferred
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Delivers cutting-edge solutions for managing the entire lifecycle of assets, from design to decommissioning.
Focused on enhancing operational efficiency, reducing costs, and improving decision-making with advanced technologies.
A key player in industries like energy, infrastructure, and industrial sectors, providing specialized software for asset management and digital transformation.
Utilizes AI, IoT, and data analytics to support better management of physical assets across industries, driving innovation in asset-heavy industries.
Their solutions help clients across diverse sectors to maintain, optimize, and extend the life of their critical assets.
The company’s software tools are known for seamless integration, empowering clients to maximize the performance and reliability of their assets.
Culture + Values
Delivering innovative solutions that solve real-world problems for our customers.
Striving for the highest quality in everything we do, while fostering continuous improvement.
Working together as one team to drive success and deliver exceptional value.
Embracing sustainability in both our products and operations to promote a healthier planet.
Conducting business ethically and transparently in all our relationships.
Environment + Sustainability
2050
Net Zero emissions target
The company has set a goal to achieve Net Zero emissions by this future date, aligning with global sustainability efforts.
enabling more sustainable asset management and decision-making.
reducing its environmental footprint through technology-driven innovations.
helping customers reduce energy consumption and minimize waste.
Inclusion & Diversity
Fosters inclusive culture where diverse perspectives drive innovation and success.
Leadership includes initiatives focused on increasing gender balance across global teams.
Promotes equal opportunities for all employees and encourages diversity in leadership roles.