Director of Operations

Company logo
Emboss Design
Award‑winning full‑service commercial architecture firm crafting bold, playful, and polished spaces since 1980.
Senior leader overseeing firm-wide operations, technical quality, and staff management for an architecture firm.
11 days ago ago
Expert & Leadership (13+ years)
Full Time
Cincinnati Metropolitan Area
Office Full-Time
Company Size
9 Employees
Service Specialisms
Architectural Design and Documentation
Commercial Building Design
Interior Design
Commercial Renovations
Tenant fit-outs
Historic Renovations
Historic Preservation Tax Credit Projects
Landscape Design
Sector Specialisms
Aerospace
Agricultural
Automotive
Construction
Electronics
Medical
Military
Semiconductor
Role
What you would be doing
profit forecasting
workflow management
ai automation
team leadership
quality review
client onboarding
  • Profitability & Forecasting: Monitor utilization, targets, and project profitability; maintain the 60-day staffing map; partner on financial strategy
  • Operations & Systems: Maintain workflows, standards, templates, and checklists; integrate AI and automation for efficiency
  • People & Leadership: Manage, mentor, and coach architects; oversee workloads, hiring, onboarding, and culture
  • Quality Control: Review drawings and details across projects for accuracy, coordination, and code compliance
  • Client & Project Onboarding: Attend early client meetings; oversee setup and expectations; translate priorities into clear internal action
What you bring
revit
ai
licensed architect
people manager
financial literacy
construction
  • Skilled in Revit (review/pinch-hitting when people are out - not primary drafting)
  • AI-savvy: using or eager to integrate AI tools into workflows
  • Licensed Architect with 10+ years of experience across diverse project types
  • Effective people manager who balances accountability with empathy
  • Proven leadership in operations and technical management within architecture
  • Organized, detail-oriented, and financially literate (margins, budgets, utilization)
  • Comfortable in a high-trust, in-person environment
  • Strong construction, detailing, and documentation knowledge
Benefits

We are seeking a Director of Operations – Architecture & Technical Leadership to partner with the CEO and oversee firm-wide operations, technical quality, and people management. This is a senior leadership role with broad impact and the opportunity to shape the future of the firm.

  • Highly competitive base salary + performance bonuses
  • Health insurance, HSA, PTO, paid holidays, and paid parental leave
  • Leadership growth and career development opportunities
  • A collaborative, mission-driven culture with a supportive team
  • 401(k) with company match + profit sharing
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1980
Company Background
The firm was established in 1980, marking the beginning of its legacy in architectural design and related services.
Top-15 ranked
Industry Recognition
The firm was recognized as one of the top-15 architecture firms by the Cincinnati Business Courier in 2024.
  • The firm evolved over four decades before rebranding to Emboss Design in August 2023 under CEO Emma Adkisson.
  • Based in Newport, Kentucky, the studio blends technical performance with a bold, playful sensibility across the United States.
  • Typical projects include commercial work for law offices and breweries, educational K‑12 facilities like Scott High School Natatorium, and civic landmarks such as Covington City Hall.
  • Their offerings span architectural design, historic preservation, tenant fit‑outs, branded interiors, landscape design, master planning, and even videography.
  • Emboss Design produces 'Emboss TV,' a behind‑the‑scenes video series showcasing site visits, design challenges, and their creative process in action.
  • They embrace a narrative‑driven approach—each space is crafted to make a mark, elevate human experience, and stand out from the mundane.
Culture + Values
  • We intentionally design beautiful spaces & experiences with playful purpose and expert proficiency that boldly stand out from the mundane to create a positive impression on the future for people and communities.
  • We believe that good design has the power to transform people’s lives.
  • We design beautiful, humane, neuro-informed, budget-conscious and environmentally sensitive spaces.
  • Our team strives to create solutions that are bespoke to our clients, inspired by their vision for the world and alive with energy and care.
  • We combine expertise and technical performance with a modern, fresh sensibility.
  • We design through the lens of elevating the mental state of those that will inhabit our spaces.
  • We strive to authentically amplify the lives of everyone who interacts with our work.
  • Equal parts critical thinking and unhindered imagination.
  • Build the Bold. Master the Details. Play with Purpose. Mold the Future. Raise the Standard.
Environment + Sustainability
  • Designing environmentally sensitive spaces with eco-conscious principles integrated into every project.
Inclusion & Diversity
  • Certified woman‑owned small business by SBA and WBENC.
  • Owned and operated by Emma Adkisson, ensuring leadership representation.
  • Committed to gender diversity in ownership and business operations.
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