Customer Service Assistant - Breakfast Shift

Description

• Meet & greet residents and guest with a warm, friendly and vibrant attitude.
• Monitor produce stock levels and communicate needs to the site manager; assist in ordering produce to maintain appropriate inventory.
• Ensure residents and facilities are being well respected by all fellow residents and guests
• Maintain a clean and organised kitchen workspace
• Deep-clean specific equipment or appliances such as fridges & ovens as required.
• Ensure the kitchen and breakfast areas are clean and tidy
• Respond to all questions, queries and requests in a helpful manner
• Adhere to food safety regulations
• Be the primary point of contact for any potential incident or emergency that may occur onsite
• Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products
• Prepare, cook, and present a variety of breakfast foods in a timely manner.

Requirements

• Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita Student colleagues must deliver a diverse and equal approach to colleagues and residents alike.
• Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistant must be technologically astute.
• Well versed in kitchen regulations
• Adaptability, creativity & positivity.
• A customer service professional with a background in a fast-paced kitchen environment.
• Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
• Resilience, with an ability to effectively navigate unexpected situations.

Benefits

• Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.

Training + Development

Interview process

Visa Sponsorship

Security clearance