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Order Entry Representative
G&W Electric Co.
Process orders, coordinate sales/production, provide customer service support.
10d ago
C$41,000 - C$53,000
Junior (1-3 years)
Full Time
Brampton, Ontario, Canada
Office Full-Time
Company Size
1,000 Employees
Service Specialisms
Engineering
Design
Technical Services
Consulting
Turnkey
Sector Specialisms
Industrial
Commercial
Higher Education
Military
Government
Power Grid Automation
Critical Power
DERs (Distributed Energy Resources)
Role
What you would be doing
program coordination
schedule management
customer support
order processing
lead times
invoice liaison
- Coordinate with RVP, sales representatives, customer contacts, planning and manufacturing to meet requirements of long-term blanket programs/agreements (commercial).
- Provide availability, schedules, and delivery within established guidelines
- Handle customer calls for product information, product availability, pricing, and order status
- Provide administrative support with order submissions
- Consult and collaborate with various departments within G&W, as appropriate, to inform customer of scheduling issues that arise during order life cycles
- Provide timely customer service and assistance with inside sales/application engineering orders, inquiries, and concerns received by email, telephone, or personal contact
- Interface with Production in order to provide accurate lead times and delivery schedules
- Liaise with finance department to ensure timely invoice and payments where applicable
- Expedite and track order activity from company warehouse and alert appropriate staff and clients of any potential issues through daily production meetings
- Perform order entry of Inside Sales parts, send acknowledgments of placed orders to customers, track, process, and expedite to meet customer needs
What you bring
inside sales
electrical
jd edwards
microsoft office
business diploma
customer focus
- Has 1-3 years business experience, either in Inside Sales or related experience performing order entry along with some quotations and sales tenders
- Understanding of basic electrical terms and distribution systems
- Previous experience in manufacturing environment and/or customer service role
- Demonstrated proficiency in interacting directly with Customers and / or Suppliers
- Ability to develop strong business relationships and work will all levels of staff, specifically interfacing with Production, Engineering and Accounting
- Strong computer skills in Microsoft Office Project, Word, Excel, PowerPoint and Outlook
- Technical Certificate / Diploma or equivalent mix of relevant education (e.g. 2 year Business Administration Certificate, or 3 year Business Administration Diploma) with proven Inside Sales experience
- Excellent customer focus and interpersonal skills
- Working knowledge of JD Edwards Software.
- Excellent organizational skills and attention to detail
- Ability to work independently and as a team player while solving problems and multitasking in a deadline-driven environment
- Exceptional organizational and communication skills both verbal and written in English
- Ability to respond effectively to inquiries or comments from internal and external clients, such as Outside Sales, Inside Sales, or the Customer base
- Air-conditioned/heated state-of-the-art manufacturing facility
- Health Care Spending Account
- Job Security
- Wellness and Gym Reimbursement Programs
- Generous Quarterly Bonuses with RRSP Program
- Training and Developmental Opportunities
- Continuous Performance Feedback
- Fun social events, holiday party, bowling nights.
- Comprehensive Benefit Package including life insurance, health, dental and paramedical
- Education Tuition Assistance
- services (paid by employer)
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
1905 Founded
Company Origin
The company was established in a small Chicago machine shop, marking the beginning of its innovative journey.
1920s Innovation
Manual Oil Switches
The company pioneered manual oil switches during the 1920s, a significant advancement in electrical equipment.
371,000 Sq Ft
Manufacturing Facility
The company operates a large, state-of-the-art facility dedicated to R&D and manufacturing.
- Two engineers invented the detachable porcelain pothead, establishing a foundation of innovation.
- The company pioneered SF₆-insulated and solid-dielectric switchgear in the 1960s–1970s, and visible-break automation in the 2000s.
- Headquartered in Bolingbrook, IL, the company operates in over 100 countries, serving investor-owned utilities, co-ops, and commercial/industrial markets.
- Typical projects include grid modernization, underground and overhead distribution, fault-limiting systems, microgrids, and infrastructure for critical sites like the Panama Canal and NASA.
- The company expanded its global reach and product portfolio through strategic acquisitions, including Italian sensor and switchgear firms between 2019–2022.
- Products operate in extreme environments—overhead, underground, underwater, and on all seven continents, from Brazil to Antarctica.
- Together, we win by creating incredible products and solutions globally.
- We accomplish anything by focusing on creating, listening, and growing side by side.
- We emphasize transparency with an open-door communication policy.
- We offer comprehensive benefits through our Total Rewards Program for health, well-being, and success.
- We participate in philanthropic causes, including Habit for Humanity, Junior Achievement, and United Way.
- We provide formal training, apprenticeships, and certification programs for professional growth.
~6,000 solar panels
Rooftop Solar Installation
Installed on the Bolingbrook headquarters rooftop, covering an area equivalent to 7.7 football fields.
1,500+ tons COâ‚‚
Emission Reduction
Reduction in carbon dioxide emissions achieved through the solar installation.
$1.8 M saved
Production Cost Avoidance
Microgrid maintained power through 13 outages since activation in 2023, preventing significant production losses.
$2.6 M received
Energy Rebates
Total rebate from ComEd, including $600k for solar and $2.0 M for battery storage.
- Microgrid includes 2 MW rooftop solar, 2 MW/4 h flow battery energy storage, 1.3 MVA flywheel, and 2 MW diesel generation.
- Since activation in 2023, the microgrid has maintained power through 13 outages.
- Solar installation generated > 3.6 GWh of energy.
- Battery system earned > $100,000 in grid payments in the first 6 months.
- Bolingbrook facility is ISO 14001 certified (since 2002) and LEED Gold certified, operating landfill-free.
- Supports ComEd’s DERMS and participates in PJM frequency regulation and ComEd peak load reduction programs.
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